Asked — Edited
Is it not about time for another Update? How about specifics like: We had a total of 6500 orders. We are on order# 4200. etc. Without Updates, waiting is getting old.
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Lay down the plastic primer first (check on an inconspicuous area first to make sure it works)
Paint the colour you want
Add any details
Clear coat it with 2 or 3 layers (or if like me on the guitar I just clear coated, 12 coats...)
Leave for a couple of weeks
Wet sand, polish and buff
Realistically, I would be a pretty big pain in the arse if I was on your side of the fence! I get really excited and sometimes it hurts when i'm let down. Our delays may have let down some people, but they have stuck through with their orders. For that, they're awesome
In short, i'm okay with a little frustration because it validates the excitement to get their hands on our creation.
And remember, this creation is a compilation of everyone's input and feedback!
if you where standing on the other side off the fence?
You haven't had a chance to play with the Revolution robots yet - they're sooooooo much fun! I geuss i'm a little biased because I get first hand experience with their awesomeness
Thanks for the Update.
dj you have truly leaderchip,thats makes it all so facinating.
kenny nice to meet you.i allreddy like you.
I've been keeping away from the site for a long time to avoid the frustration and basically tried to just forget about the orders I placed and put the out of mind. I thought I would check back in as it had been a very long time and the last I had been to was that the orders were shipping in July. It seems that that later changed to "starting to ship". I guess I may have missed an update but can't see one. I have ordered ez4, cameras, JD eyes, a full Roli and some other bits. It's been over 7-8 months since the order was placed with a 6 week pre order delivery date.
Please can someone let me know if there have been any updates that I have missed? I did get an email a month ago stating that they couldn't fulfil my original order due to it containing an original Roli and that the revised Roli (with arms could be shipped at an additional cost instead). As the email said that my order was being prepared for shipment I agreed and paid for the update immediately to ensure The issue didn't cause any further delays. The money was paid in full but it looks like it wasn't being shipped after all?
Roli to be shipped late in month! That is holding up your order, just like mine!
So no news...
Six will be the first of the robots to be ready for shipping so those should ship first. Then JD and lastly Roli. Any orders with parts or robots which aren't ready for shipping will be held back due to that.
The last news on it was that shipping of all robots and parts should start in August. No news is good news as it means that there are no further unexpected delays.
Depending on when the order was placed will determine when the order ships. If you got in early you should get your order earlier.
The 6 week pre-order delivery date was estimated and it was prior to knowing the amount of work required for the injection molding of the robots, this has been explained and is the cause for the long delays. Almost immediately after the delays were announced the 6 week estimated shipping time was changed. The news of the delays was also emailed to all customers and the option of cancelling orders has always remained possible.
To be blunt, it's really a case of waiting until they are ready without complaining about it (since that wont achieve anything) or cancelling the order and possibly reordering once everything is ready for shipping and the backlog of orders cleared.
Not complaining ..... Just curious as to what's happening - I gave up on complaining months ago. In fact I gave up on everything to do with the idea months ago and stopped even reading the forums as it was getting me nowhere lol.
It was more that I want to know when it's happening now - it must be close so EZ must have an idea.
Has any Roli orders received emails yet?
Requesting information or updates is not the same as complaining - is it?
"As we have shared on the Community Forum, we have already shipped all of the Developer Kits orders (orders that did not include Revolution Robots) to our customers around the world (this batch reached 19 countries in 6 Continents), and began shipping Hexapod orders last week. We are beginning to ship Humanoid (JD) orders at the end of this week and should have tracking numbers for all JD customers shortly after. Following this week, we will be shipping Roli's the week after (requires the most assembly work so it will be done last).
There have been many small updates as info comes to us daily and we have been sharing most of it daily on the EZ-Robot Community forum (instead of through emails), while also answering as many questions as we can. If you are unsure or worried about your order, I can assure you it is almost complete and both of your orders will be bundled and shipped together (using Free Shipping). With that being said, we do not want to make you feel as though you were locked into a bad situation, and can refund you without delay if that was of interest. If you would like a refund, please let Aislinn know via the email I sent you (contains the same info as this message) and we can do that right away.
Feel free to reach out to us with any questions and we will do our best to respond quickly and build your confidence in our product.
just wanted to make sure you saw the latest information that has been provided.