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Asked — Edited

Isn't It About Time For Another Update?

Is it not about time for another Update? How about specifics like: We had a total of 6500 orders. We are on order# 4200. etc. Without Updates, waiting is getting old.

Thanks,
Mel

AI Support Bot
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Synthiam
United Kingdom
#50  
Should be paintable, as is anything. I intend on painting mine too (eventually). A lot of paints are now water based rather than solvent based too which means it should work on plastic without a problem.

Lay down the plastic primer first (check on an inconspicuous area first to make sure it works)
Paint the colour you want
Add any details
Clear coat it with 2 or 3 layers (or if like me on the guitar I just clear coated, 12 coats...)
Leave for a couple of weeks
Wet sand, polish and buff
#51  
Wow, talk about straying off topic. I didnt name anybody in particular in my last post, so if i struck a nerve, maybe its time to re-evaluate. I dont even know if i wanna respond anymore when it means getting attacked by a hoolagen who misquotes me. All i was trying to say was dont delay yourself further by backing out when we're this close to shipping dates. Never once called it a toy.
PRO
Synthiam
#52  
@Kenny I'm sure some of the message was misinterpreted:) I can't see anyone on our community having issues with anything. We get along well!
#53  
@Dj, totally understand. Usually everybody gets along great here. Thats the whole point. Thats why it sickens me to see some people have so little faith in the company. So next time i see a post questioning shipping updates, i'm just gonna skip on past. I'll stick to contributing instead. Cant wait to have a v4 in my hands.
PRO
Synthiam
#54  
:) I like that everyone stands up for us because they believe in us. That does help let us focus on the development, manufacturing and now shipping... I assume every post (positive or negative) is a reflection of their excitement. When I offer to provide full refunds and people still wait for their shipment, they are also believers.

Realistically, I would be a pretty big pain in the arse if I was on your side of the fence! I get really excited and sometimes it hurts when i'm let down. Our delays may have let down some people, but they have stuck through with their orders. For that, they're awesome:)

In short, i'm okay with a little frustration because it validates the excitement to get their hands on our creation.

And remember, this creation is a compilation of everyone's input and feedback!
PRO
Belgium
#55  
dj just a question.would you widraw yourself if you have to wait for longer period?
if you where standing on the other side off the fence?
PRO
Synthiam
#56  
I wouldn't withdraw myself, but I would be very eager and excited for answers:)

You haven't had a chance to play with the Revolution robots yet - they're sooooooo much fun! I geuss i'm a little biased because I get first hand experience with their awesomeness:D
#57  
D.J. This is something I did not catch earlier. In this case No News is Good News. It simply means there is no delay. And that is good News.

Thanks for the Update.
#58  
"Youll be so sad when you see me doing awesome things with my v4 while you're wishing you hadnt cancelled your order."

smh
#59  
Much better. Thank you for quoting what i actually said. Shake your head all ya want, i made my point, then i took it too far. Really wish i hadnt. Totally done with this convo.
PRO
Belgium
#60  
you have in you or you dont

dj you have truly leaderchip,thats makes it all so facinating.


kenny nice to meet you.i allreddy like you.


User-inserted image
United Kingdom
#61  
Hi guys,

I've been keeping away from the site for a long time to avoid the frustration and basically tried to just forget about the orders I placed and put the out of mind. I thought I would check back in as it had been a very long time and the last I had been to was that the orders were shipping in July. It seems that that later changed to "starting to ship". I guess I may have missed an update but can't see one. I have ordered ez4, cameras, JD eyes, a full Roli and some other bits. It's been over 7-8 months since the order was placed with a 6 week pre order delivery date.

Please can someone let me know if there have been any updates that I have missed? I did get an email a month ago stating that they couldn't fulfil my original order due to it containing an original Roli and that the revised Roli (with arms could be shipped at an additional cost instead). As the email said that my order was being prepared for shipment I agreed and paid for the update immediately to ensure The issue didn't cause any further delays. The money was paid in full but it looks like it wasn't being shipped after all?

Cheers

Jay
#62  
No update that you missed!
Roli to be shipped late in month! That is holding up your order, just like mine!
So no news...

J
#63  
DJ has stated that Roli will begin shipping at the end of this month (Aug)....
United Kingdom
#64  
Shipping has begun but so far only developer kits seem to have been shipped (that we know of).

Six will be the first of the robots to be ready for shipping so those should ship first. Then JD and lastly Roli. Any orders with parts or robots which aren't ready for shipping will be held back due to that.

The last news on it was that shipping of all robots and parts should start in August. No news is good news as it means that there are no further unexpected delays.

Depending on when the order was placed will determine when the order ships. If you got in early you should get your order earlier.

The 6 week pre-order delivery date was estimated and it was prior to knowing the amount of work required for the injection molding of the robots, this has been explained and is the cause for the long delays. Almost immediately after the delays were announced the 6 week estimated shipping time was changed. The news of the delays was also emailed to all customers and the option of cancelling orders has always remained possible.

To be blunt, it's really a case of waiting until they are ready without complaining about it (since that wont achieve anything) or cancelling the order and possibly reordering once everything is ready for shipping and the backlog of orders cleared.
United Kingdom
#65  
I think it's best for me to email direct and ask for a shipping date, as I've had too many false hopes led by statements in the past along the lines of "will start shipping in....." It may mean some get shipped then - as per the previous "we will be shipping from July announcement" - unfortunately it doesn't indicate when they will ship my specific order - it could be any time after that date - it's more of a "we won't ship yours before......" announcement lol.

Jay
#66  
We're all in the same boat.... I have orders outstanding from Sept 2013 that still have not shipped.... complaining won't speed up my/our orders....
United Kingdom
#67  
Hey Richard,

Not complaining ..... Just curious as to what's happening - I gave up on complaining months ago. In fact I gave up on everything to do with the idea months ago and stopped even reading the forums as it was getting me nowhere lol.

It was more that I want to know when it's happening now - it must be close so EZ must have an idea.

Best wishes,

Jay
#68  
Is it August yet?

Has any Roli orders received emails yet?

Requesting information or updates is not the same as complaining - is it?
#69  
Taken from another post in these forums in the last 24 hours.

"As we have shared on the Community Forum, we have already shipped all of the Developer Kits orders (orders that did not include Revolution Robots) to our customers around the world (this batch reached 19 countries in 6 Continents), and began shipping Hexapod orders last week. We are beginning to ship Humanoid (JD) orders at the end of this week and should have tracking numbers for all JD customers shortly after. Following this week, we will be shipping Roli's the week after (requires the most assembly work so it will be done last).

There have been many small updates as info comes to us daily and we have been sharing most of it daily on the EZ-Robot Community forum (instead of through emails), while also answering as many questions as we can. If you are unsure or worried about your order, I can assure you it is almost complete and both of your orders will be bundled and shipped together (using Free Shipping). With that being said, we do not want to make you feel as though you were locked into a bad situation, and can refund you without delay if that was of interest. If you would like a refund, please let Aislinn know via the email I sent you (contains the same info as this message) and we can do that right away.

Feel free to reach out to us with any questions and we will do our best to respond quickly and build your confidence in our product.

Thanks!

Jason"

just wanted to make sure you saw the latest information that has been provided.