Asked — Edited

Humanoid Head Or Board Question

Hi I need help my recent order needs replacement parts what is the process to get this done.


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#9  

It's an older HP elitebook with windows 8.1 on it, but I don't think it's the PC. Most likely I configured something wrong, worst case it's hardware.

#10  

Bumping this topic

#11  

I am going to say it might be your PC... the only way to be sure is to try this on another PC... Do you know someone that you can borrow their PC to test this?

#12  

I have plenty of PCs but my laptop is where I do most of my tinkering. I could load it on another unit, and try again. I've already tried on my tablet and phone wouldn't that be the same or is it more that the mobile version where compiled from that one laptop?

#13  

If your tablet is android, then you have a mobile version...If it is windows then you have the regular version (full) of ARC....

If it works on another PC, then it's your laptop that's the problem... If not it could be the LED array itself...

#14  

Richard R It didn't work from another PC it is most likely the RGB array.

#15  

Well at least you found out the problem by trouble shooting.... I assume you will be getting another one soon?