cheko
USA
Asked
— Edited
Hi I need help my recent order needs replacement parts what is the process to get this done.
Hi I need help my recent order needs replacement parts what is the process to get this done.
What issue are you having and we will determine if it is a problem or not. This also allows us to share the conversation to help others.
Is the problem that you are having with this post: http://www.ez-robot.com/Community/Forum/Thread?threadId=6980
You seem to have already credited Rich at solving the issue. Is the issue indeed not solved?
I've just posted some more info/ideas in that topic to try, Since your photo shows the animator working I would say that the part itself is not faulty but the control is not set up correctly.
@Cheko, do you remember what address you changed the RGB LED Array to?
The animator was locking up the software before I went into the settings, from day one. I just didn't notice it until later mostly due to the excitement of actually getting the unit and building it for the first time.
Especially since the RGB was lighting up, it seemed okay. First thing I noticed was that speech recognition was locking up the software and disconnecting the connection. Later I noticed then verified RGB was not working as well, after with Rich's help found how to load the RGB controller.
Sergio
If it works on another PC, then it's your laptop that's the problem... If not it could be the LED array itself...