kingboomie
USA
Asked
— Edited
Resolved by Rich!
2 days ago i received my ez robot, and today my Wireless Camera usb isnt working. It worked with my computer until today. Can i order a replacement or do i have to reorder a new Camera?
Josh (jstarne1) is right. For some unknown reason the dongle is not being detected at all. It could be many things but most probably a hardware fault on the dongle itself. It's odd since you had said it was working, usually this is a sign of physical damage from plugging it in and unplugging it on the dongle or the USB port. If it isn't working in other PCs it's likely to be the dongle.
You will need a new camera and dongle. As far as I know the dongle isn't available as a spare.
Thank you for your help, im going to order a new one.
Hey Kingboomie,
Do you have a PS3 Wireless controller added at the moment or anything else added for Bluetooth? Sometimes if there are conflicts it may not find the dongle.
Try removing all USB devices from the PC ,go to the Device Manager in Control Panel, Uninstall all drivers for Bluetooth items. Reconnect the dongle and it should start to reload automatically or ask for drivers.
Hope this helps
thank you