ARC Pro

Upgrade to ARC Pro

Unleash your creativity with the power of easy robot programming using Synthiam ARC Pro

#9  

D.J. , I believe there IS a Bug. It simply won't work. I have deleted the bluetooth, reinstalled it on another port, tried com3,,5,7,9,11. It DOES have a BUG.

Thanks,

Mel

#10  

Ok, I FINALLY got the firmware Updated. It took me 20 tries. Forgive me for saying this, but the really takes the EZ out of the firmware portion of this product.

Not trying to be mean, but next time give us more than 3-4 secs to do this. You have a good product except for this part of it. It needs more work. Hope you can take constructive criticizm. Please answer my previous questions posted.

Outside of that, Yeh! EZ-Board!

Thanks,

Mel

United Kingdom
#11  

I updated mine ok 2nd attempt

If you miss the 3 second window you need to restart the EZ-B board and close the firmware updater and re-open it and try again

Also updated my V2.1 board on a completely different PC all ok

PRO
Synthiam
#12  

Yeah the 3-4 seconds will maintain a standard for the firmware. There have been a few bricked boards by people not paying attention. The instructions are:

  1. connect to the ez-b
  2. press update
  3. press yes in popup

Firmware update will begin:)

#13  

couldn't you make it a tad longer? This is like setting us up to BRICK our board.

would that be too much trouble? I hope not.

God Bless,

Mel

#14  

Thanks, Amy and to DJ Sures for U'r help. I successed upgrate EZ-Controller

#15  

I am still having trouble updating the firmware and am not sure how the problem is resolved. I believe my pc is connecting to the EZ-B correctly, and I made sure to connect, press update, and press yes in under 3 seconds, but my EZ-B does not update.

I get as far as "Updating... (22,656 Bytes)" and the progress bar is fully green, but it never progresses beyond updating. I would appreciate any help anyone could give me.

User-inserted image

#16  

Sorry, ignore the previous post. It turns out it was an issue with the bluetooth connection. I had installed the software that came with my Bluetooth USB dongle. After reading a different thread, I uninstalled it and was able to update the firmware without issue.