Android

Question

Had installed previous versions of mobile app on android tablet no problem .Attempted to load latest ver but told my device is not compitable using android version 4.0.4

Dunning-Kruger · Accepted Answer

The minimum requirement for Android is 4.1 unfortunately.... See here at the bottom of the page... Mobile software

Bravia · Answer

Thanks Richard Thats what I thought is it possible to download a previous version from site ?

bborastero · Answer

try this thread https://synthiam.com/Community/Questions/7450

Dunning-Kruger · Answer

Only way to get a previous version is possibly from someone who is hoarding old copies of ARC.... Anyway to update your tablet to 4.1 or above?

bborastero · Answer

or here is the page for the older releases https://synthiam.com/Community/Forum/threads.aspx?id=3

Dunning-Kruger · Answer

One problem with older releases is that you lose out on newer features and updates...

DJ Sures · Answer

Minimum Android OS version is 4.0.3 and up - as noted on the Google Play Appstore: https://play.google.com/store/apps/details?id=com.ez_robot.ez_builder If you are unable to install, perhaps contacting your device manufacturer for assistance. It appears some Samsung devices are having issues installing, where none of ours have that issue. It's nothing we can do on our end, sadly. It's a signing verification issue with Google Android and is affecting many products, not just ours.

Bravia · Answer

Thanks all wl contact manufacturer maybe it can be updated

DJ Sures · Answer

Fingers crossed! In the meantime I will continue looking into a solution from my end.

Bravia

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