Bravia
Ireland
Asked
— Edited
Resolved by Dunning-Kruger!
Had installed previous versions of mobile app on android tablet no problem .Attempted to load latest ver but told my device is not compitable
using android version 4.0.4
The minimum requirement for Android is 4.1 unfortunately.... See here at the bottom of the page... Mobile software
Thanks Richard Thats what I thought is it possible to download a previous version from site ?
try this thread https://synthiam.com/Community/Questions/7450
Only way to get a previous version is possibly from someone who is hoarding old copies of ARC....
Anyway to update your tablet to 4.1 or above?
or here is the page for the older releases https://synthiam.com/Community/Forum/threads.aspx?id=3
One problem with older releases is that you lose out on newer features and updates...
Minimum Android OS version is 4.0.3 and up - as noted on the Google Play Appstore: https://play.google.com/store/apps/details?id=com.ez_robot.ez_builder
If you are unable to install, perhaps contacting your device manufacturer for assistance. It appears some Samsung devices are having issues installing, where none of ours have that issue. It's nothing we can do on our end, sadly. It's a signing verification issue with Google Android and is affecting many products, not just ours.
Thanks all wl contact manufacturer maybe it can be updated
Fingers crossed! In the meantime I will continue looking into a solution from my end.