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Australia
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Resolved Resolved by DJ Sures!

ARC Build Expired

Hi all, We have a lab of laptops which have ARC installed on them to allow our students to program the 6 JD Humanoid robots we have. I am getting this error when launching ARC now, it says 'This ARC build has expired. Please visit https://synthiam.com to obtain the latest version'

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The last time the students used it was probably a month ago and it was all working then. It has version 20.07.29 installed and looks like the current version is 20.09.8 Since moving to the ARC software is this something that is common? I dont recall needing to update the ARC software much.

Running it in a lab for students, it's not ideal having to update the software this often.



Related Hardware (view all EZB hardware)
JD Humanoid by EZ-Robot
JD humanoid robot kit - WiFi-enabled, 16 DOF with metal-gear servos; easy, fun, educational, available from the EZ-Robot online store.
Wi-Fi / USB
Servos 24
Camera
Audio
UART 3
I2C
ADC 8
Digital 24

ARC Pro

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Australia
#17  

and thats where it would be good to have a notification outside of the software to know we have 1 month before the teachers will be impacted in their classroom, to give us time to update their fleet of laptops. Email list, subscribe to an rss feed etc so administrators who dont use the software can still be notified of releases and give them time to install it before its ciritical

#18  

I'll bring this up at our next meeting. We appreciate the feedback; thank you.

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Australia
#19  

awesome, thanks

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PRO
Synthiam
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#20  

Hey guys, jumping in - I saw this and wanted to add some information. What would be best is an option when creating an account or signing into ARC to receive an early update notification. That way, we don't have to send 100,000+ emails before every update - specifically, since Early Access and Runtime get updated every few weeks, and that's what most people use (for a good reason)... new features.:D

We can implement a sign-up for the update notification on the website first, then roll it out into the software later.