Hey everyone - this is a quick note that the Synthiam servers will be offline on Tuesday, April 18th, between 11:00 PM Mountain Time for approximately 3-4 hours (hopefully less). This should not affect the operation of ARC because the local subscription cache will take priority. However, the website and community forum will be offline.
Pacific Time: 10:00 PM Mountain Time 11:00 PM Central Time: 12:00 AM (April 19th) Eastern Time: 1:00 AM (April 19th) UTC 5:00 AM (April 19th) Additional time zones can be calculated: https://www.worldtimebuddy.com/mst-to-utc-converter
Affected Services
- Cognitive services (bing speech recognition, vision, emotion, face)
- Project cloud storage
- ARC diagnostics and logging
- 3d printed downloadable files
- Website (swag, purchases, documentation, community forum, etc)
- Account creation (from ARC)
- Online servo profiles
We're migrating the infrastructure to a faster server cluster and expanding storage. For those interested in the sizes of our infrastructure, the Synthiam platform consists of 5.8 million files of 350 GB. This is mostly cloud projects and historical revisions of each saved file. I was just as surprised as you when I was informed of the file count for the platform! Each current server (website, cloud authenticator, logger, exosphere, file manager) is 4-core with 16 GB of ram. The new servers are 16-core with 40 GB of ram. So we should see a significant performance improvement as the current servers are running full-tilt with the increased usage we experience.
There will be an information banner on the website throughout the day on Tuesday as a reminder. Ideally, offline servers should not affect anything other than visiting the website. Subscription caches should take care of authentication while they're down.
Boom! It looks like everything is running! The lower-priority files are still being copied and will take a few days. I doubt anyone will notice them because they're robot project file revisions that are years old. Everything went smoothly without a hitch!
Whoo, that was stressful!
Hey just kidding. I know it was a lot of work. I'd say good job but I'm not qualified. My job here is to enjoy all your hard work. Thank you!
As long as the subject of storage and file size was brought up, how big of project can be uploaded to your EZ Cloud? I had to stop saving my B9 Robot project to your cloud a couple years ago because it's too large and it wouldn't save. It's currently somewhere over 55MB and growing.
EDIT: OK, I found the file size allowed in a the ARC Download section that says 128MB for Pro and Team subscribers. My project is half of that. I guess I need to try to save to the cloud again. Must have been something that went wrong back then. Maybe a timeout kicked in.
To remember the most smoothest migration i've ever experienced, i think it's good to archive our update notice during the process! Everyone did a wonderful job!
PS, the best was the "work it" link pointed to https://youtu.be/gAjR4_CbPpQ?t=17 That turned out to be the theme song during the migration
Congrats on the smooth migration!!! I wanted to mention "Thank you very much" for the prior heads-up warning too, it was greatly appreciated!