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Asked

ARC Autonomous AI Install Error

Hello,

I'm experiencing the following error in Synthiam ARC after installing the Autonomous AI Robot Skill:

'Method not found: "ARC.Config.ConfigurationFormV2 ARC.UCForms.FormMaster.get_ConfigurationForm()".'

I have performed a clean uninstall of ARC, cleaned the registry, rebooted, and reinstalled ARC, but the error persists.

Any assistance would be appreciated.


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#1  

Are you trying to install this robot skill on the ARC Pro Version: 2025.06.22.00? We notice you have two versions, one of which is a year old. The old version will not work as it is outdated.

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PRO
Canada
#2   — Edited

I updated today to the latest version. The error came after the plugins updated

#3   — Edited

Load ARC with an internet connection to see if you have the latest robot skill update. The robot skill on your system may be outdated. In this case, this support document will be useful: Adding-Robot-Skill-Errors

I recommend removing the plugin folder and starting from a clean empty folder to ensure the correct libraries are installed.