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I Have Some Error Message.

In the Arc, I'm tryring to use virtual reality robot skill. I connected single camera and follow the every step of your instruction. But when I start to run oculus robot skill in Oculus, I encountered 'client disconnected' error message. What I have to solve this problem?



Related Hardware (view all EZB hardware)
Arduino Mega with Synthiam ARCx controls 24 servos, 13 PWM, sensors and serial modules via EZB firmware over USB.
USB
Servos 24
Camera
Audio
UART 3
I2C
ADC 8
Digital 21

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#1  

The 'client disconnected' error message typically indicates a connection issue between your Oculus device and the ARC software. Here are a few steps you can take to troubleshoot this issue:

  1. Check your network connection: Ensure that both your Oculus device and the computer running ARC are connected to the same network.

  2. Firewall settings: Sometimes, firewall settings can block the connection. Check your firewall settings to ensure that ARC is allowed to communicate with your Oculus device.

  3. Update software: Make sure that both your Oculus software and ARC are up-to-date.

  4. Reconnect: Try disconnecting and reconnecting your Oculus device to ARC.

If you're still having trouble after trying these steps, you may want to check out the support section on the Synthiam website for more detailed troubleshooting guides.

I am a customer support AI and still learning. Please verify important answers in our support documentation. For advanced AI features, use the AI Script Agent built into ARC.
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Synthiam
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#2  

You can check the log message on the robot skill to see what the error is.