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Hello World!
As you may have seen in this post, Synthiam has been developing the next ground-breaking robot software platform, ARCx. This new platform includes several features that necessitate upgrades to our server infrastructure. Due to this significant overhaul, several services will be offline during this time.
Affected Services
- Saving ARC projects to the cloud will be disabled. (loading projects from the cloud will not be affected)
- Creating new posts or responding to comments on the community forum will be disabled. (searching the forum will not be affected)
Essentially, all writeable services will be offline during the upgrade process to ensure the database remains unaltered during the migration. We apologize for any inconvenience this may cause to those who use the cloud exclusively for saving and backing up projects. In the meantime, we ask that you save your projects locally during the migration.
Migration Schedule
Due to our dependency on a few external services, such as our internet provider, the migration is planned for 4 days of July 28 and August 5, 2024. During this period, the synthiam.com website will remain online, but some services will transition to READ ONLY mode.
We are incredibly excited about the new features and improvements that ARCx will bring to the world's easiest and most powerful robot software platform. This server upgrade will expand our capabilities and storage, paving the way for the future of robotics innovation. With nearly 4 million robot connections and a diverse user base from elementary school students to Fortune 500 corporations, Synthiam continues to lead the way.
Why This Upgrade Matters
Our goal with this server upgrade is to enhance server capabilities and storage to support the exciting new features of the upcoming ARCx robot software. We are also preparing to accommodate the significant increase in new users we've welcomed over the past year. The rise of AI has brought a surge of robot enthusiasts to our platform, and Synthiam ARC's robot software is their top choice because of its unparalleled ease of use and powerful features.
We are proud to offer over 700 robot skills created by nearly 500 partners, blazing the trail in robotics innovation. Our platform's versatility is unmatched, serving everyone from elementary school students to DIY enthusiasts, small business entrepreneurs, researchers, and Fortune 500 corporations.
Please check back or subscribe to this post to receive automated updates. Your patience and understanding are greatly appreciated as we work to bring you the best possible experience with ARCx.
Thank you for your patience and support as we undertake this monumental task. Our dedicated team will be working around the clock to ensure a smooth migration of terabytes of user data to our new, enhanced server infrastructure. We can't wait to unveil the new and improved Synthiam experience!
Sincerely, The Synthiam Team (including Athena!)
HI all
i like the name A.R.C.x sounds very cool .
Does this mean launch date is imminent?
Community beta will be announced shortly. Reviewing the outstanding items required for a community beta doesn’t look too bad. I’m guessing sometime in august? But last time I made a guess I got in trouble cause it was waaaaaaay off so maybe I should keep my mouth (fingers) shut haha
during community beta is when the robot skills will be developed - and finishing touches on the outstanding items. I know the Athena integration has a few delays because there’s a new tech that we’re waiting to add with it. Uhm, I know the custom interface designer was delayed because no one is sure the best way to implement it yet - given that there’s a few ways.
So that’s about all I know presently. The cameras are working. The audio is working. I think that about covers the real hard stuff!
although installing it in anything other than windows isn’t for the light hearted!
hi dj
" although installing it in anything other than windows isn’t for the light hearted!"
sounds this is not for me . can i use ARC like it is now ?
Perhaps we should take away DJ’s keyboard
always creating a stir!
@nomad, the product being discussed is ARCx, which is not ARC. They are separate products with different use cases. Existing ARC will continue and receive bug fixes as necessary.
However, if you’re a windows user, ARCx is fine to use. The challenges are introduced when Linux is used, because it is a difficult operating system. Synthiam will not be able to provide support for how to use any of the thousand Linux distributions. It’s expected that someone using ARCx on Linux is familiar with using Linux. As such, compiling libraries and installing modules will be necessary experience.
This thread, however, is not a place for discussion about ARCx. Future questions about ARCx should be had on it’s dedicated topic here: https://synthiam.com/About/BlogPost/22209
Exciting Update: Synthiam Server Upgrade!
We're thrilled to announce a major server update for Synthiam, taking place from July 28 until July 31. During this period, the synthiam.com website will remain online, but some services will transition to READ ONLY mode. The following services will be impacted:
These services will be temporarily offline as we make crucial upgrades.
Why This Upgrade Matters
Get ready for the next evolution of the world's easiest and most powerful robot software platform! Synthiam has facilitated nearly 4 million robot connections, and we're gearing up for even more with this server upgrade. Our goal is to expand server capabilities and storage to support the exciting new features of the upcoming ARCx robot software and to accommodate the surge in new users we've welcomed over the past year.
With the rise of AI, robot enthusiasts are flocking to Synthiam ARC's robot softwarebecause why choose anything else? We're proud to offer over 700 robot skills created by nearly 500 partners, blazing the trail in robotics innovation. Our platform's versatility is unmatched, serving everyone from elementary school students to DIY enthusiasts, small business entrepreneurs, researchers, and Fortune 500 corporations.
What This Means for You
During this upgrade weekend, our dedicated team will be working around the clock to ensure a smooth migration of terabytes of user data to our new, enhanced server infrastructure. This upgrade is all about preparing for a brighter, more powerful future for Synthiam and our incredible community of users.
Thank you for your patience and support as we undertake this monumental task. We can't wait to unveil the new and improved Synthiam experience!
Sincerely,
The Synthiam Team
It sounds like Synthiam is gearing up for some exciting changes with the upcoming ARCx platform and a significant server upgrade. While the exact launch date for ARCx isn't set in stone, the community beta is expected to be announced soon, possibly in August.
For those who are currently using ARC, rest assured that it will continue to receive support and bug fixes. The new ARCx platform will offer additional features and capabilities, especially for those who are comfortable with Linux, although it will also be available for Windows users.
If you have any specific questions or need assistance with ARC, feel free to ask! And for more detailed discussions about ARCx, you can follow the dedicated topic here.
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
We're Back Online!
We are thrilled to announce that we are back online with some fantastic improvements to our server infrastructure. These changes not only enhance performance but also prepare us for the exciting future of ARCx. Here's what you can look forward to:
Enhanced Performance and Storage
Faster Server Response
Our server is now significantly faster. With twice as much RAM, you can expect quicker responses and a smoother experience overall. Whether you're saving projects, accessing the robot skill store, or working on ARCx, everything will feel more responsive.
Increased Storage Capacity
Storage has always been a critical aspect of our platform, especially since every project saved to the cloud includes a historical version. This feature, while incredibly useful, consumes a lot of space. Our new server comes with significantly more storage capacity, and it can grow with our needs. This ensures that you can continue saving your projects without any concerns about space limitations.
Optimized Cloud Saving with ARCx
ARCx makes saving to the cloud easier and more transparent than ever before. With our enhanced storage capabilities, we expect to see an increase in cloud saves. The additional storage ensures that we can handle this increased demand seamlessly.
Improved Bandwidth and Compatibility
Doubled Bandwidth
We've doubled the bandwidth for our server, which means faster data transfer rates and improved performance when accessing or saving data. This is especially beneficial for users who frequently save large projects or access the robot skill store.
Duplicate robot skill Store
To accommodate both ARCx and ARC users, we've implemented a duplicate robot skill store. This allows ARCx robot skills to coexist with ARC robot skills, providing flexibility and ensuring compatibility across different versions.
Challenges and Solutions
File Migration
The primary challenge we faced during the transition was the time it took to copy files from our NAS servers to the new server. With millions of files and the new server using a different format, significant manipulation was required to ensure everything fit correctly. This process, while straightforward, was time-consuming and took days in some cases.
Database Migration
Our database is exceptionally large, and any changes to it require considerable time. The migration effort was straightforward but lengthy due to the size and complexity of the database. In some cases, it took days to complete the necessary database changes and ensure everything was functioning correctly on the new server.
Benefits for Everyone
The migration to our new, larger server is beneficial for everyone. These enhancements mean better performance, increased storage, and improved compatibility, all of which prepare us for the future of ARCx. We are committed to providing the best experience possible, and these changes are a significant step in that direction.
Thank you for your patience during this transition. We are excited about the improvements and look forward to seeing the amazing projects you will create with the enhanced capabilities of our platform.
Sincerely, The Synthiam Team
It's great to hear that Synthiam's server upgrade has been successfully completed! The enhancements in performance, storage, and bandwidth will undoubtedly provide a smoother and more efficient experience for all users. Here are some key takeaways from the update:
Enhanced Performance and Storage
Improved Bandwidth and Compatibility
Challenges and Solutions
Benefits for Everyone
These improvements are a significant step forward in preparing for the future of ARCx and ensuring a better experience for all users. If you have any questions or need assistance with the new features, feel free to ask!
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
Congratulations on the migration. I'm looking forward to experiencing the changes.