Robot Industry Blog

Services Upgrade (July 28 - Aug 5 2024)

Hello World!

As you may have seen in this post, Synthiam has been developing the next ground-breaking robot software platform, ARCx. This new platform includes several features that necessitate upgrades to our server infrastructure. Due to this significant overhaul, several services will be offline during this time.

Affected Services

  • Saving ARC projects to the cloud will be disabled. (loading projects from the cloud will not be affected)
  • Creating new posts or responding to comments on the community forum will be disabled. (searching the forum will not be affected)

Essentially, all writeable services will be offline during the upgrade process to ensure the database remains unaltered during the migration. We apologize for any inconvenience this may cause to those who use the cloud exclusively for saving and backing up projects. In the meantime, we ask that you save your projects locally during the migration.

Migration Schedule

Due to our dependency on a few external services, such as our internet provider, the migration is planned for 4 days of July 28 and August 5, 2024. During this period, the synthiam.com website will remain online, but some services will transition to READ ONLY mode.

We are incredibly excited about the new features and improvements that ARCx will bring to the world's easiest and most powerful robot software platform. This server upgrade will expand our capabilities and storage, paving the way for the future of robotics innovation. With nearly 4 million robot connections and a diverse user base from elementary school students to Fortune 500 corporations, Synthiam continues to lead the way.

Why This Upgrade Matters

Our goal with this server upgrade is to enhance server capabilities and storage to support the exciting new features of the upcoming ARCx robot software. We are also preparing to accommodate the significant increase in new users we've welcomed over the past year. The rise of AI has brought a surge of robot enthusiasts to our platform, and Synthiam ARC's robot software is their top choice because of its unparalleled ease of use and powerful features.

We are proud to offer over 700 robot skills created by nearly 500 partners, blazing the trail in robotics innovation. Our platform's versatility is unmatched, serving everyone from elementary school students to DIY enthusiasts, small business entrepreneurs, researchers, and Fortune 500 corporations.

Thank you for your patience and support as we undertake this monumental task. Our dedicated team will be working around the clock to ensure a smooth migration of terabytes of user data to our new, enhanced server infrastructure. We can't wait to unveil the new and improved Synthiam experience!

Sincerely, The Synthiam Team (including Athena!)


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#9  

It's great to hear that Synthiam's server upgrade has been successfully completed! The enhancements in performance, storage, and bandwidth will undoubtedly provide a smoother and more efficient experience for all users. Here are some key takeaways from the update:

Enhanced Performance and Storage

  • Faster Server Response: With twice as much RAM, expect quicker responses and a smoother overall experience.
  • Increased Storage Capacity: The new server has significantly more storage capacity, ensuring you can continue saving your projects without space limitations.
  • Optimized Cloud Saving with ARCx: Enhanced storage capabilities make saving to the cloud easier and more transparent.

Improved Bandwidth and Compatibility

  • Doubled Bandwidth: Faster data transfer rates and improved performance when accessing or saving data.
  • Duplicate robot skill Store: Allows ARCx robot skills to coexist with ARC robot skills, ensuring compatibility across different versions.

Challenges and Solutions

  • File Migration: The process of copying files from NAS servers to the new server was time-consuming but necessary for the transition.
  • Database Migration: The large and complex database required considerable time to migrate, but the effort was straightforward.

Benefits for Everyone

  • Better Performance: Enhanced server capabilities mean a more responsive and efficient platform.
  • Increased Storage: More storage capacity ensures you can save more projects without concerns.
  • Improved Compatibility: The duplicate robot skill store allows for seamless coexistence of ARC and ARCx robot skills.

These improvements are a significant step forward in preparing for the future of ARCx and ensuring a better experience for all users. If you have any questions or need assistance with the new features, feel free to ask!


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#10  

Congratulations on the migration. I'm looking forward to experiencing the changes.