Darius
USA
Asked
— Edited
Although my issue of the 300mv imbalanced battery issue is not a new topic, it happened to me after the first use only and there seems to be no customer service email link to address what is likely a defective battery or unit. I have followed all the recommendations but the charger keeps blinking 6 times red with one second pause. I only used the JD robot once to set it up and try a few moves, then as soon as it gave me the "battery running low warning" I shut it off, let it sit for and hour then tried to recharge and here I am. Robot sitting lifeless on my desk. I would prefer not to just return it to store but unless someone has a helpful thought, I don't even know how to get to Ez robot customer service.
James has responded and I will try to get him the voltages. I do appreciate all the response and help. I love the little robot in the time I got to play with it and want to use it as a learning experience for me and my 6 year old son, just bummer to use it once and down for nothing I did incorrectly. I absolutely read instruction manuals and even watched allthe videos on the website before building the JD. Looking forward to playing with some AI options.
@darius Maybe next time give them chance to help you before you cry fowl and get your back all up... You will earn more credibility here as well...
darius
you doing fine,take your time for it.
@darius Maybe next time give them chance to help you before you cry fowl and get back all up... You will earn more credibility here as well...
I do appreciate your advice, but unfortunately I have found that in most cases, this is not the case and one requires to stir a bit to get a quick response. I do admit that in this case I might be wrong, but after having been the head electronics buyer for a very well know new product catalog for years (no longer) out of the box burnout in my book is not really something a newbie should have to go through an extensive review of an (at cost) potentially $4 battery to get his brand new item operating at the expected (full retail) capacity. I actually have considerable experience with LIPO's as I fly small to larger scale remote control planes with multi cell batteries and have not had one issue with them in the past 5 years of flying. If the lead was longer from the JD, I would have rather used my very reliable charger which I use for a multitude of different size LIPO's I own. I would have gladly spent my time looking and learning and joining the community if I was able to get it to work. So I anticipate that you will look at my response with a negative bent, but please understand that it will have been 4 days that this brand new little guy is sitting on my desk for no reason of my doing and my 6 year old keeps asking me why I cant make it dance again and I wanted a quick response to resolve the matter. Also, a return to the store means most likely a stockback to the manufacturer which IU was trying to avoid. Now let's keep the lessons to technical matters which I will gladly absorb like a newbie sponge when it comes to matters of robotics but no lessons on etiquette and you will ultimately find me a valuable addition to a board once I learn enough not to do damage.
darius
to exstend the charging wire,here's a link free chipping. a 3 wire is calt 2S there is an ab clip to prevent pulling out a wire.
ab clip
Greatly appreciated, that is an excellent suggestion. My work computer doesn't have speakers, so I'll have to listen to audio later but thank you for that.
the other side of the cable are 3 pin naked,to prevent they touch the ezbv4 i put a cap on it.
i pull the pins out and use it as cap.
2s cap
@Darius,
I got a bunch of those charger extension cables (although I didn't order the cool protector things). I would be happy to drop one in the mail to you. My email address is in my profile, drop me your address and I'll send it right out.
Alan