would you have some screenshots of the (yet to be accepted) app? What is their issue, the way in which you connect to the EZ-B using wifi?
And can I get excited at the possibility of having an iPhone onboard my 'bot providing the processing power to control the EZ-B? Ideally which iPhone, iPad and above would be supported (as I eye off a decommissioned iPhone 4 running iOS 7 and hope it is sufficient).
Byrd, the mobile app screenshots are in the mobile learn help page. The iPhone app looks identical to the iOS app - the issue they are having is not with the app at all. They have no complaints or feedback about its usage. The only feedback we have been receiving is "metadata rejected" and the original reasoning was asking for hardware.
Now the metadata had been rejected because they lost the hardware.
There should be a way to approve an app without hardware testing. Nearly every vehicle built in the last few years have Bluetooth calabilities of some sort, I doubt car manufacturers send cars to Apple. Alarm systems, telecoms, home theater receivers, home automation systems, toys, etc etc... I cannot believe Apple only approves a hardware app if it's been tested by them on the hardware.
I am really hoping we can work through this. We cannot send another free $500 robot to them - maybe they can start sending $500 iPhones to us
Really good point on the hardware. Seems very strange they must have that hardwear to approve. Well all we can do is hope. Maybe there is a public place to gripe where other Apple would take notice. In my industry you have to rattle a lot of cans before there is notice.
@fxrtst
Is there still an industry out there? All the guys I know who work in f/x are either out of work and/or moved out of Cali...not to fall out of topic, and no disrespect intended towards you
What If we send them a letter, signed by everybody around here, and mabe by everyone who got an Ez-b, telling them how much we trust and would like to have this app?
App Store is so full of stupid apps that does nothing!
What harm ez-b could cause to them?!?!
Mabe they listen us, their customers..
I doubt that will be effective and would more likely antagonize them. Unless DJ specifically asks us to do something, I think this is best left between him and Apple to work out.
I work for a MUCH larger company, and we struggle with Apple to get updates to our mobile app approved too. It is apparently a painful process for everyone.
Yes there is. It's getting smaller each day. But I've established my self as one of the best make up artists in town and work consistently. I too have moved out of LA because I can, and still work. I've worked for 22 years non stop but this is the biggest change I've seen and a lot of folks have lost their jobs to other local workers in the tax incentive states like Georgia and Louisiana. Those are right to work states. Films will never return to Los Angeles because producers are pocketing the huge amount of saved money. The greedy get greedier.
Hi DJ,
would you have some screenshots of the (yet to be accepted) app? What is their issue, the way in which you connect to the EZ-B using wifi?
And can I get excited at the possibility of having an iPhone onboard my 'bot providing the processing power to control the EZ-B? Ideally which iPhone, iPad and above would be supported (as I eye off a decommissioned iPhone 4 running iOS 7 and hope it is sufficient).
Thanks
JB
Byrd, the mobile app screenshots are in the mobile learn help page. The iPhone app looks identical to the iOS app - the issue they are having is not with the app at all. They have no complaints or feedback about its usage. The only feedback we have been receiving is "metadata rejected" and the original reasoning was asking for hardware.
Now the metadata had been rejected because they lost the hardware.
There should be a way to approve an app without hardware testing. Nearly every vehicle built in the last few years have Bluetooth calabilities of some sort, I doubt car manufacturers send cars to Apple. Alarm systems, telecoms, home theater receivers, home automation systems, toys, etc etc... I cannot believe Apple only approves a hardware app if it's been tested by them on the hardware.
I am really hoping we can work through this. We cannot send another free $500 robot to them - maybe they can start sending $500 iPhones to us
Really good point on the hardware. Seems very strange they must have that hardwear to approve. Well all we can do is hope. Maybe there is a public place to gripe where other Apple would take notice. In my industry you have to rattle a lot of cans before there is notice.
@fxrtst Is there still an industry out there? All the guys I know who work in f/x are either out of work and/or moved out of Cali...not to fall out of topic, and no disrespect intended towards you
What If we send them a letter, signed by everybody around here, and mabe by everyone who got an Ez-b, telling them how much we trust and would like to have this app? App Store is so full of stupid apps that does nothing! What harm ez-b could cause to them?!?! Mabe they listen us, their customers..
@tevans,
I doubt that will be effective and would more likely antagonize them. Unless DJ specifically asks us to do something, I think this is best left between him and Apple to work out.
I work for a MUCH larger company, and we struggle with Apple to get updates to our mobile app approved too. It is apparently a painful process for everyone.
Alan
Dang. it didn't do much good to get expedited to "rejected."
@doombot,
Yes there is. It's getting smaller each day. But I've established my self as one of the best make up artists in town and work consistently. I too have moved out of LA because I can, and still work. I've worked for 22 years non stop but this is the biggest change I've seen and a lot of folks have lost their jobs to other local workers in the tax incentive states like Georgia and Louisiana. Those are right to work states. Films will never return to Los Angeles because producers are pocketing the huge amount of saved money. The greedy get greedier.