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#73  

I have submitted apps and every time they have gotten rejected for a reason or another. Then one day they finally get approved with some changes we had to make. I totally respect Apples way of going through apps and the refinery process. That's on the software side, now throw in some hardware, it gets even more complicated. Not to be negative, but I could think of many reasons why its getting rejected, for one SAFETY. Anyways, just my $.02 worth, and not to bash.

PRO
Synthiam
#74  

It's not being rejected for any reason outside of they don't have hardware to test with. We haven't received any issue feedback of any sort. However, because they lost the robot - we can't be accountable to send another. There must be an exception because there is no way every auto manufacturer, television manufacture, home theater receiver manufacturer, etc... is sending hardware and cars to Apple for testing.

#75  

DJ, you would be surprised at what hardware Apple receives. I cant say much, per NDA's, but every hardware project I have worked with, we sent Apple the device and very clear instructions on using the device. Also had to include MSDS sheets for any particular material used in the device. Again, not saying this is true for everybody, but it has been for us. When I say rejected, not meaning it in a bad way. Also, ALWAYS have a tracking number, as something similar has happened to us. If you drop it off, better have the details, which I'm sure you do.

I also know Robotis sent their hardware in (I'm 95% sure on this).

Its hard to gather that manufacturers send their products in to get evaluated, torn apart, etc, but it does happen. Amazon sends me their hardware and I do just that, dig into it and see what works and what doesn't for the end user. Its better than being an Amazon Vine person.

PRO
Synthiam
#76  

very interesting - because their first metadata rejection was asking for a video demonstrating how the app worked. Their second rejection was because they wanted hardware.

I find it strange that they were okay reviewing it without hardware - and eventually decided they wanted hardware after all.

I get that there is a quality control process in place - but it sure doesn't work very well when I look at majority of the AppStore items being garbage and not working.... Just sucks that we're being scrutinized and we're probably the most capable development house they'll ever come across lol

PRO
Synthiam
#77  

Apple contacts us today and they found the robot. They thanked us for our patience during this process and had two questions. I created a video for them that introduced the app and how to use it.

#78  

Now, there is activity in a forward direction. That's kinda good news.

PRO
Belgium
#79  

dj&robot-doc

this is great news.