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Synthiam
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#2  

You are using an out-dated plugin. When ARC loads, it will show you a list of plugins that require updating. By dismissing the list of updates, you cannot properly use the plugin.

you must update your software in order to receive support. Do not dismiss update notifications.

You can access the subscription page for the plugin by pressing the subscription link in the plugin, once you update.

*Note: Requiring assistance has been removed as original poster has not updated the software.

#3  

Quote:

*Note: Requiring assistance has been removed as original poster has not updated the software.

I was just about to click on the Contact Us link to recommend that. Getting $10 credit for correcting a URL didn't seem to be fair:)

Alan