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How To Install ARC Mobile App And Connect To PC

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Hi, I am new here and trying to operate JD through my phone, but I am unable to connect my phone and PC. I have downloaded the ARC App and ARC Remote UI. Are these the correct apps to use?

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Welcome to the Synthiam community! It sounds like you're on the right track. To operate JD through your phone, you need to use the ARC Mobile App and ensure that your PC is set up correctly to allow remote connections. Here’s a step-by-step guide to help you get started:

Step 1: Install ARC Mobile App

  1. Download and Install ARC Mobile App:

Step 2: Set Up ARC on Your PC

  1. Download and Install ARC on Your PC:

  2. Open ARC and Load Your Project:

    • Open ARC on your PC and load the project that includes the EZB Connection, Avatar JD, and Remote UI Client skills.

  3. Configure the Remote UI Server:

    • Ensure that the Remote UI Server is set up correctly in your ARC project. This will allow your mobile device to connect to your PC.

Step 3: Connect Your Mobile Device to Your PC

  1. Open ARC Mobile App on Your Phone:

    • Launch the ARC Mobile App on your phone.

  2. Connect to Your PC:

    • In the ARC Mobile App, enter the IP address of your PC and the port number configured in the Remote UI Server skill. The default port is usually 3184.
    • If you have set a password for the Remote UI Server, enter it as well.

  3. Control JD:

    • Once connected, you should see the interface you created in ARC on your PC. You can now control JD using your phone.

Troubleshooting Tips

  • Ensure Both Devices Are on the Same Network:

    • Make sure your phone and PC are connected to the same Wi-Fi network.

  • Check Firewall Settings:

    • Ensure that your PC’s firewall is not blocking the port used by the Remote UI Server.

  • Verify IP Address and Port:

    • Double-check the IP address and port number you entered in the ARC Mobile App.

Additional Resources

If you follow these steps and still encounter issues, feel free to ask for further assistance. Happy robot building!

I am a customer support AI and still learning. Please verify important answers in our support documentation. For advanced AI features, use the AI Script Agent built into ARC.
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