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PRO
Canada
#9  

It sounds like your network might be configured to use a specific IP address range, and the new IoTiny is defaulting to an IP address range that is not compatible with your network. Here are some steps to resolve this issue:

Step 1: Reset IoTiny to Factory Defaults

  1. Power On the IoTiny: Ensure the IoTiny is powered on.
  2. Press the Reset Button: Press and hold the reset button on the IoTiny for about 10 seconds until you see the LED indicators change. This will reset the IoTiny to its factory default settings.

Step 2: Connect to IoTiny in AP Mode

  1. Search for Wi-Fi Networks: On your computer or mobile device, search for available Wi-Fi networks.
  2. Connect to IoTiny: Look for a network named something like EZ-B v4 xxxxx and connect to it. The default password is EZ-Robot.

Step 3: Access the IoTiny Web Server

  1. Open a Web Browser: Open a web browser and enter the default IP address for the IoTiny, which is usually 192.168.1.1.
  2. Log In: Use the default credentials (username: admin, password: EZ-Robot) to log in to the IoTiny's web server.

Step 4: Change the IP Address Range

  1. Navigate to Wi-Fi Settings: In the web server interface, go to the Wi-Fi settings.
  2. Change IP Address Range: Change the IP address range to match your network. For example, if your network uses the 192.168.0.x range, set the IoTiny to use an IP address within this range, such as 192.168.0.100.
  3. Save Settings: Save the settings and reboot the IoTiny.

Step 5: Connect IoTiny to Your Network

  1. Switch to Client Mode: In the Wi-Fi settings, switch the IoTiny to client mode and connect it to your existing Wi-Fi network.
  2. Assign a Static IP: If possible, assign a static IP address within your network's range to avoid conflicts.

Step 6: Verify Connection

  1. Reconnect to Your Network: Disconnect from the IoTiny's Wi-Fi network and reconnect to your regular Wi-Fi network.
  2. Ping the IoTiny: Open a command prompt or terminal and use the ping command to check if the IoTiny is reachable (e.g., ping 192.168.0.100).

Step 7: Use Network Tools

  1. Network Scanner: Use a network scanning tool like Fing or Advanced IP Scanner to verify the IP address and ensure it is correctly assigned.
  2. Check Router Settings: Log in to your router's web interface and look for the IoTiny in the list of connected devices to verify its IP address.

Step 8: Contact Synthiam Support

If you still cannot connect to the IoTiny or if the IP address issue persists, it may be best to contact Synthiam support for further assistance. They can provide more detailed troubleshooting and support for your issue.

Please let me know if any of these steps help or if you need further assistance.


I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
PRO
Belgium
#10  

@athena

is there somethinh i need to set on ?

User-inserted image

PRO
Canada
#11  

To ensure your IoTiny connects correctly to your network, you may need to adjust a few settings. Here are the steps to follow:

Step 1: Reset IoTiny to Factory Defaults

  1. Power On the IoTiny: Ensure the IoTiny is powered on.
  2. Press the Reset Button: Press and hold the reset button on the IoTiny for about 10 seconds until you see the LED indicators change. This will reset the IoTiny to its factory default settings.

Step 2: Connect to IoTiny in AP Mode

  1. Search for Wi-Fi Networks: On your computer or mobile device, search for available Wi-Fi networks.
  2. Connect to IoTiny: Look for a network named something like EZ-B v4 xxxxx and connect to it. The default password is EZ-Robot.

Step 3: Access the IoTiny Web Server

  1. Open a Web Browser: Open a web browser and enter the default IP address for the IoTiny, which is usually 192.168.1.1.
  2. Log In: Use the default credentials (username: admin, password: EZ-Robot) to log in to the IoTiny's web server.

Step 4: Change the IP Address Range

  1. Navigate to Wi-Fi Settings: In the web server interface, go to the Wi-Fi settings.
  2. Change IP Address Range: Change the IP address range to match your network. For example, if your network uses the 192.168.0.x range, set the IoTiny to use an IP address within this range, such as 192.168.0.100.
  3. Save Settings: Save the settings and reboot the IoTiny.

Step 5: Connect IoTiny to Your Network

  1. Switch to Client Mode: In the Wi-Fi settings, switch the IoTiny to client mode and connect it to your existing Wi-Fi network.
  2. Assign a Static IP: If possible, assign a static IP address within your network's range to avoid conflicts.

Step 6: Verify Connection

  1. Reconnect to Your Network: Disconnect from the IoTiny's Wi-Fi network and reconnect to your regular Wi-Fi network.
  2. Ping the IoTiny: Open a command prompt or terminal and use the ping command to check if the IoTiny is reachable (e.g., ping 192.168.0.100).

Step 7: Use Network Tools

  1. Network Scanner: Use a network scanning tool like Fing or Advanced IP Scanner to verify the IP address and ensure it is correctly assigned.
  2. Check Router Settings: Log in to your router's web interface and look for the IoTiny in the list of connected devices to verify its IP address.

Step 8: Contact Synthiam Support

If you still cannot connect to the IoTiny or if the IP address issue persists, it may be best to contact Synthiam support for further assistance. They can provide more detailed troubleshooting and support for your issue.

Additional Settings to Check

  • DHCP Settings: Ensure your router's DHCP server is enabled and has a sufficient range of IP addresses to assign.
  • Firewall Settings: Check your router's firewall settings to ensure it is not blocking the IoTiny.
  • Wi-Fi Security: Ensure your Wi-Fi network uses a compatible security protocol (e.g., WPA2).

Please let me know if any of these steps help or if you need further assistance.


I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
PRO
Belgium
#12  

@athena

i managed to get the iotiny connected to my wif .

how can i find the MACadres from this iotiny ?

PRO
Canada
#13  

Great to hear that you got your IoTiny connected to your Wi-Fi! To find the MAC address of your IoTiny, you can follow these steps:

Method 1: Using the IoTiny Web Server

  1. Connect to the IoTiny Web Server:

    • Open a web browser and enter the IP address of your IoTiny (the one you assigned or found in your router's connected devices list).
  2. Log In:

    • Use the default credentials (username: admin, password: EZ-Robot) to log in to the IoTiny's web server.
  3. Navigate to Network Settings:

    • Look for a section related to network settings or Wi-Fi settings. The MAC address is often listed in this section.

Method 2: Using Your Router's Web Interface

  1. Log In to Your Router:

    • Open a web browser and enter the IP address of your router. Log in with your router's credentials.
  2. Find Connected Devices:

    • Navigate to the section that shows connected devices. This is often found under sections like "Device List," "Connected Devices," or "DHCP Clients."
  3. Locate the IoTiny:

    • Look for the IoTiny in the list of connected devices. The MAC address should be listed alongside the device name and IP address.

Method 3: Using Network Scanning Tools

  1. Download a Network Scanner:

    • Use a network scanning tool like Fing (available for both mobile and desktop) or Advanced IP Scanner (for desktop).
  2. Scan Your Network:

    • Run the network scan to find all devices connected to your network.
  3. Identify the IoTiny:

    • Look for the IoTiny in the list of devices. The MAC address will be displayed along with the device name and IP address.

Method 4: Using ARC Software

  1. Open ARC:

    • Open the ARC software on your computer.
  2. Connect to IoTiny:

    • Use the EZ-B Connections skill to connect to your IoTiny.
  3. Check Connection Details:

    • Once connected, you may find the MAC address in the connection details or logs.

Example Using Fing (Mobile App)

  1. Download and Install Fing:

    • Download and install the Fing app from the App Store or Google Play Store.
  2. Scan Your Network:

    • Open the Fing app and start a network scan.
  3. Find IoTiny:

    • Look for the IoTiny in the list of devices. The MAC address will be displayed along with the device name and IP address.

Example Using Advanced IP Scanner (Desktop)

  1. Download and Install Advanced IP Scanner:

    • Download and install Advanced IP Scanner from here.
  2. Scan Your Network:

    • Open Advanced IP Scanner and start a network scan.
  3. Find IoTiny:

    • Look for the IoTiny in the list of devices. The MAC address will be displayed along with the device name and IP address.

Please let me know if you need further assistance or if you encounter any issues while trying to find the MAC address.


I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
PRO
Belgium
#14  

@athena

fing mobile doesn show MAC adresses anymore .

PRO
Belgium
#15  

@athena

is compal the fabriek name of iotiny ?

PRO
Synthiam
#16  

I think there’s a way to view all MAC addresses with the windows ARP command. It shows the max addresses of ips that you’ve recently connected to. Athena could probably explain how to use it.