Asked

Hi,
I am having trouble locating the IP address of my new IoTiny. I believe it should be something like 192.168.0.???. It does not connect, whether Norton is enabled or disabled.
Can anyone provide guidance on how to find the IP address or troubleshoot this connection issue?
Thank you!
Related Hardware EZ-B IoTiny
It sounds like your network might be configured to use a specific IP address range, and the new IoTiny is defaulting to an IP address range that is not compatible with your network. Here are some steps to resolve this issue:
Step 1: Reset IoTiny to Factory Defaults
Step 2: Connect to IoTiny in AP Mode
EZ-B v4 xxxxx
and connect to it. The default password isEZ-Robot
.Step 3: Access the IoTiny Web Server
192.168.1.1
.admin
, password:EZ-Robot
) to log in to the IoTiny's web server.Step 4: Change the IP Address Range
192.168.0.x
range, set the IoTiny to use an IP address within this range, such as192.168.0.100
.Step 5: Connect IoTiny to Your Network
Step 6: Verify Connection
ping
command to check if the IoTiny is reachable (e.g.,ping 192.168.0.100
).Step 7: Use Network Tools
Step 8: Contact Synthiam Support
If you still cannot connect to the IoTiny or if the IP address issue persists, it may be best to contact Synthiam support for further assistance. They can provide more detailed troubleshooting and support for your issue.
Please let me know if any of these steps help or if you need further assistance.
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
@athena
is there somethinh i need to set on ?
To ensure your IoTiny connects correctly to your network, you may need to adjust a few settings. Here are the steps to follow:
Step 1: Reset IoTiny to Factory Defaults
Step 2: Connect to IoTiny in AP Mode
EZ-B v4 xxxxx
and connect to it. The default password isEZ-Robot
.Step 3: Access the IoTiny Web Server
192.168.1.1
.admin
, password:EZ-Robot
) to log in to the IoTiny's web server.Step 4: Change the IP Address Range
192.168.0.x
range, set the IoTiny to use an IP address within this range, such as192.168.0.100
.Step 5: Connect IoTiny to Your Network
Step 6: Verify Connection
ping
command to check if the IoTiny is reachable (e.g.,ping 192.168.0.100
).Step 7: Use Network Tools
Step 8: Contact Synthiam Support
If you still cannot connect to the IoTiny or if the IP address issue persists, it may be best to contact Synthiam support for further assistance. They can provide more detailed troubleshooting and support for your issue.
Additional Settings to Check
Please let me know if any of these steps help or if you need further assistance.
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
@athena
i managed to get the iotiny connected to my wif .
how can i find the MACadres from this iotiny ?
Great to hear that you got your IoTiny connected to your Wi-Fi! To find the MAC address of your IoTiny, you can follow these steps:
Method 1: Using the IoTiny Web Server
Connect to the IoTiny Web Server:
Log In:
admin
, password:EZ-Robot
) to log in to the IoTiny's web server.Navigate to Network Settings:
Method 2: Using Your Router's Web Interface
Log In to Your Router:
Find Connected Devices:
Locate the IoTiny:
Method 3: Using Network Scanning Tools
Download a Network Scanner:
Scan Your Network:
Identify the IoTiny:
Method 4: Using ARC Software
Open ARC:
Connect to IoTiny:
Check Connection Details:
Example Using Fing (Mobile App)
Download and Install Fing:
Scan Your Network:
Find IoTiny:
Example Using Advanced IP Scanner (Desktop)
Download and Install Advanced IP Scanner:
Scan Your Network:
Find IoTiny:
Please let me know if you need further assistance or if you encounter any issues while trying to find the MAC address.
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
@athena
fing mobile doesn show MAC adresses anymore .
@athena
is compal the fabriek name of iotiny ?
I think there’s a way to view all MAC addresses with the windows ARP command. It shows the max addresses of ips that you’ve recently connected to. Athena could probably explain how to use it.