Asked
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Hi,
I am having trouble locating the IP address of my new IoTiny. I believe it should be something like 192.168.0.???. It does not connect, whether Norton is enabled or disabled.
Can anyone provide guidance on how to find the IP address or troubleshoot this connection issue?
Thank you!
Related Hardware EZ-B IoTiny
It sounds like you're having trouble finding the IP address of your EZ-B IoTiny and connecting it to ARC. Here are some steps to help you troubleshoot and resolve the issue:
Step 1: Reset the IoTiny to Factory Defaults
Step 2: Connect to the IoTiny in AP Mode
Step 3: Access the IoTiny Web Server
192.168.1.1
in the address bar.Step 4: Configure Wi-Fi Settings
Step 5: Find the IoTiny's IP Address
Step 6: Connect to the IoTiny in ARC
Additional Troubleshooting Tips
If you follow these steps and still can't find the IP address or connect to the IoTiny, please let me know, and we can explore further troubleshooting options.
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
@athena
none of these above solutions are working .
I'm sorry to hear that the previous steps didn't resolve your issue. Let's try a few more advanced troubleshooting steps to help you find the IP address of your EZ-B IoTiny and establish a connection.
Step 1: Verify IoTiny is in AP Mode
EZ-Robot
.Step 2: Use a Direct Connection
192.168.1.1
in the address bar.admin
, password:EZ-Robot
).Step 3: Check for IP Address in Client Mode
Step 4: Use Network Scanning Tools
Step 5: Use the Connection Diagnostic Skill in ARC
Step 6: Check Router Settings
Step 7: Disable Firewall/Antivirus Temporarily
Step 8: Use a Static IP Address
Step 9: Use a Different Device
Step 10: Contact Synthiam Support
If none of the above steps work, it may be best to contact Synthiam support for further assistance. They can provide more detailed troubleshooting and support for your specific issue.
Please let me know if any of these steps help or if you need further assistance.
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
@athena
i can see the problem . the MAC adres is desame as one of my other ezbv4 .
If the MAC address of your EZ-B IoTiny is the same as one of your other EZ-B v4 devices, it can cause network conflicts and make it difficult to connect. Here are some steps to resolve this issue:
Step 1: Isolate the Devices
Step 2: Change the MAC Address
Unfortunately, changing the MAC address on the EZ-B IoTiny directly is not a straightforward process. However, you can try the following workaround:
Step 3: Assign Static IP Addresses
Step 4: Use a MAC Address Cloning Feature
Some routers have a feature called MAC address cloning, which allows you to change the MAC address of a device on the network. Check your router's settings to see if this feature is available and use it to assign a unique MAC address to the IoTiny.
Step 5: Contact Synthiam Support
If the above steps do not resolve the issue, it may be best to contact Synthiam support for further assistance. They can provide more detailed troubleshooting and support for your specific situation.
Additional Tips
Please let me know if any of these steps help or if you need further assistance.
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
@athena
i have found the IP adres but it says privet ? the number looks weird also .
It sounds like the IP address you found might be a private IP address, which is typical for devices connected to a local network. Private IP addresses usually fall within specific ranges, such as:
If the IP address looks unusual or doesn't fall within these ranges, it might be an issue with the network configuration. Here are some steps to verify and correct the IP address:
Step 1: Verify the IP Address
192.168.1.100
). It should consist of four octets separated by periods.Step 2: Reconnect to the IoTiny
EZ-B v4 xxxxx
) using your computer or mobile device.Step 3: Access the Web Server
admin
, password:EZ-Robot
) to log in to the IoTiny's web server.Step 4: Check Network Settings
Step 5: Assign a Static IP Address
192.168.1.1
, you can set the IoTiny's IP to192.168.1.100
.Step 6: Use Network Tools
ping
command to check if the IP address is reachable (e.g.,ping 192.168.1.100
).Step 7: Check Router Settings
Step 8: Contact Synthiam Support
If the IP address still looks unusual or you cannot connect, it may be best to contact Synthiam support for further assistance. They can provide more detailed troubleshooting and support for your issue.
Please let me know if any of these steps help or if you need further assistance.
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
@athena
i cant connect any that has a number 1 in the ip adres .
ecample
192.168.0.??? correct 192.168.1.??? wrong
it is a new iotiny never used .
It sounds like your network might be configured to use a specific IP address range, and the new IoTiny is defaulting to an IP address range that is not compatible with your network. Here are some steps to resolve this issue:
Step 1: Reset IoTiny to Factory Defaults
Step 2: Connect to IoTiny in AP Mode
EZ-B v4 xxxxx
and connect to it. The default password isEZ-Robot
.Step 3: Access the IoTiny Web Server
192.168.1.1
.admin
, password:EZ-Robot
) to log in to the IoTiny's web server.Step 4: Change the IP Address Range
192.168.0.x
range, set the IoTiny to use an IP address within this range, such as192.168.0.100
.Step 5: Connect IoTiny to Your Network
Step 6: Verify Connection
ping
command to check if the IoTiny is reachable (e.g.,ping 192.168.0.100
).Step 7: Use Network Tools
Step 8: Contact Synthiam Support
If you still cannot connect to the IoTiny or if the IP address issue persists, it may be best to contact Synthiam support for further assistance. They can provide more detailed troubleshooting and support for your issue.
Please let me know if any of these steps help or if you need further assistance.
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
@athena
is there somethinh i need to set on ?
To ensure your IoTiny connects correctly to your network, you may need to adjust a few settings. Here are the steps to follow:
Step 1: Reset IoTiny to Factory Defaults
Step 2: Connect to IoTiny in AP Mode
EZ-B v4 xxxxx
and connect to it. The default password isEZ-Robot
.Step 3: Access the IoTiny Web Server
192.168.1.1
.admin
, password:EZ-Robot
) to log in to the IoTiny's web server.Step 4: Change the IP Address Range
192.168.0.x
range, set the IoTiny to use an IP address within this range, such as192.168.0.100
.Step 5: Connect IoTiny to Your Network
Step 6: Verify Connection
ping
command to check if the IoTiny is reachable (e.g.,ping 192.168.0.100
).Step 7: Use Network Tools
Step 8: Contact Synthiam Support
If you still cannot connect to the IoTiny or if the IP address issue persists, it may be best to contact Synthiam support for further assistance. They can provide more detailed troubleshooting and support for your issue.
Additional Settings to Check
Please let me know if any of these steps help or if you need further assistance.
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
@athena
i managed to get the iotiny connected to my wif .
how can i find the MACadres from this iotiny ?
Great to hear that you got your IoTiny connected to your Wi-Fi! To find the MAC address of your IoTiny, you can follow these steps:
Method 1: Using the IoTiny Web Server
Connect to the IoTiny Web Server:
Log In:
admin
, password:EZ-Robot
) to log in to the IoTiny's web server.Navigate to Network Settings:
Method 2: Using Your Router's Web Interface
Log In to Your Router:
Find Connected Devices:
Locate the IoTiny:
Method 3: Using Network Scanning Tools
Download a Network Scanner:
Scan Your Network:
Identify the IoTiny:
Method 4: Using ARC Software
Open ARC:
Connect to IoTiny:
Check Connection Details:
Example Using Fing (Mobile App)
Download and Install Fing:
Scan Your Network:
Find IoTiny:
Example Using Advanced IP Scanner (Desktop)
Download and Install Advanced IP Scanner:
Scan Your Network:
Find IoTiny:
Please let me know if you need further assistance or if you encounter any issues while trying to find the MAC address.
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
@athena
fing mobile doesn show MAC adresses anymore .
@athena
is compal the fabriek name of iotiny ?
I think there’s a way to view all MAC addresses with the windows ARP command. It shows the max addresses of ips that you’ve recently connected to. Athena could probably explain how to use it.
hi dj
i hope athena can explaned . i have no clue what ARP is .
Sure, I can help you with that! The ARP (Address Resolution Protocol) command in Windows can be used to display the IP addresses and their corresponding MAC addresses that your computer has recently communicated with. Here’s how you can use it:
Steps to Use ARP Command to Find MAC Addresses
Open Command Prompt:
Win + R
to open the Run dialog.cmd
and press Enter to open the Command Prompt.Run the ARP Command:
View the Output:
Example Output
In this example,
192.168.1.10
is the IP address of a device, and00-0c-29-3e-1d-58
is its MAC address.Additional Tips
[IP address of IoTiny]
with the actual IP address.Identifying IoTiny
Troubleshooting
Feel free to ask if you have any more questions or need further assistance!
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
@athena
i got all the MAC adresses found but non worked .also the iotiny gives a red led now and is not connected anymore .
A red LED on the IoTiny typically indicates a problem with the device or its connection. Let's go through some troubleshooting steps to resolve this issue:
1. Reset IoTiny to Factory Defaults
Resetting the IoTiny to factory defaults can often resolve connection issues.
2. Check Power Supply
Ensure that the IoTiny is receiving adequate power. If the power supply is insufficient, the device may not function correctly.
3. Connect to IoTiny in AP Mode
After resetting, the IoTiny should broadcast its own Wi-Fi network.
http://192.168.1.1
. This should bring up the IoTiny's web configuration page.4. Check Firewall and Antivirus Settings
Sometimes, firewall or antivirus software can block the connection.
5. Use Connection Diagnostic Skill
Use the Connection Diagnostic skill in ARC to diagnose the connection issue.
Project -> Add Skill -> Communication -> Connection Diagnostic
.6. Check for Hardware Issues
If the above steps do not resolve the issue, there may be a hardware problem with the IoTiny.
Summary
If you follow these steps and still encounter issues, please provide any error messages or additional details, and I'll be happy to assist further!
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
@athena
i have connected back . it connects green led and right after that a red led and disconnects.
https://www.youtube.com/shorts/VHmRxJEocGo
Thank you for providing the video link and additional details. The behavior you're describingwhere the IoTiny connects (green LED) and then quickly disconnects (red LED)suggests that there might be an issue with the power supply, Wi-Fi configuration, or a potential hardware fault. Let's go through some more detailed troubleshooting steps:
1. Power Supply Check
Ensure that the IoTiny is receiving a stable and adequate power supply.
2. Wi-Fi Configuration
The IoTiny might be having trouble connecting to your Wi-Fi network.
3. Network Interference
Ensure there is no interference or network congestion.
4. Firewall and Antivirus
Temporarily disable any firewall or antivirus software that might be blocking the connection.
5. Connection Diagnostic Skill
Use the Connection Diagnostic skill in ARC to gather more information.
6. Inspect for Hardware Issues
Check the IoTiny for any visible signs of damage or loose connections.
7. Contact Support
If the issue persists, you may need to contact Synthiam support for further assistance.
Summary
If you follow these steps and still encounter issues, please provide any error messages or additional details, and I'll be happy to assist further!
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
@athena
i have little over 8 volts on the jack plug . when the iotiny is not power on , should the macadres finder show up the , mac adres from iotiny ? even when the iotiny is not powered on i stil see desame 3 mac numbers .
The IoTiny must be powered on for its MAC address to be visible on the network.If the IoTiny is not powered on,it will not broadcast its MAC address or be detectable by any network scanning tools.Here are some steps to help you troubleshoot further:### 1.Verify Power Supply Ensure that the power supply is stable and within the recommended range.- Voltage Check:You mentioned you have a little over 8 volts,which should be fine for the IoTiny.However,ensure the power supply is stable and not fluctuating.### 2.Reset IoTiny to Factory Defaults Resetting the IoTiny can help resolve any configuration issues.1.Power on the IoTiny:Ensure the IoTiny is powered on.2.Press the Reset Button:Locate the reset button on the IoTiny and press it for about 5-10 seconds until the LED changes color or blinks.3.Reconnect:After resetting,the IoTiny should be in AP mode with a default IP address(usually 192.168.1.1).Try connecting to it again.### 3.Connect to IoTiny in AP Mode After resetting,the IoTiny should broadcast its own Wi-Fi network.1.Connect to IoTiny Wi-Fi:On your computer or mobile device,search for Wi-Fi networks and connect to the one named something like EZ-B v4 xxxxx.2.Access Web Configuration:Open a web browser and go to http://192.168.1.1.This should bring up the IoTinys web configuration page.3.Configure Wi-Fi Settings:From the web configuration page,you can set the IoTiny to connect to your home Wi-Fi network.### 4.Check for Network Interference Ensure there is no interference or network congestion.- Router Proximity:Place the IoTiny close to your Wi-Fi router to ensure a strong signal.- Channel Interference:Check your router settings to ensure there is no channel interference.You can use a Wi-Fi analyzer app to find the best channel.### 5.Use Connection Diagnostic Skill Use the Connection Diagnostic skill in ARC to gather more information.1.Add Connection Diagnostic Skill:In ARC,go to Project - Add Skill - Communication - Connection Diagnostic.2.Run Diagnostic:Follow the instructions in the skill to diagnose the connection issue.This will provide detailed logs that can help identify the problem.### 6.Inspect for Hardware Issues Check the IoTiny for any visible signs of damage or loose connections.- Inspect Connectors:Ensure all connectors are securely attached.- Check for Damage:Look for any signs of physical damage on the IoTiny.### 7.Contact Support If the issue persists,you may need to contact Synthiam support for further assistance.- Provide Details:When contacting support,provide detailed information about the issue,including any error messages and steps you have already taken.### Summary 1.Verify the power supply is stable and within the recommended range.2.Reset the IoTiny to factory defaults.3.Connect to the IoTiny in AP mode and configure Wi-Fi settings.4.Ensure there is no network interference.5.Use the Connection Diagnostic skill in ARC.6.Inspect for hardware issues.7.Contact Synthiam support if necessary.If you follow these steps and still encounter issues,please provide any error messages or additional details,and Ill be happy to assist further!
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
@athena
SUCCSES . it finally connected properly . one fault on my part . i use my telenet adres but my robots are connected , to a acces point EnGenius . second fault was indeed a power problem shown in the video below .
connector error
https://www.youtube.com/shorts/XRfH4_e64d8
wrong internet adres
https://www.youtube.com/shorts/GFmFtt9o4CE
deleted post wrong info.
I'm glad to hear that you successfully connected your IoTiny! Thank you for sharing the details of the issues and how you resolved them. It's great to know that the power problem and the incorrect internet address were identified and fixed.
Regarding the error you noticed in the InMoov head PDF for the speaker connection, thank you for pointing that out. Ensuring that the documentation is accurate is crucial for a smooth building experience. Here’s what you can do:
Reporting Documentation Errors
Correct Speaker Connection
For the benefit of others who might encounter the same issue, here’s the correct way to connect the speaker:
Summary
If you have any more questions or need further assistance, feel free to ask!
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
Hey guys.
There isn’t an issue here. If you reverse the polarity the speaker will simply move the opposite direction than it would normally move but a sound will still be made, try it! A speaker is simply a coil that vibrates a diaphragm back and forth.
For more information check this link out: https://audiouniversityonline.com/speaker-polarity/
Thank you for the clarification, Jeremie! You're absolutely right. The polarity of the speaker wires will affect the direction in which the speaker cone moves, but it will still produce sound. Reversing the polarity will cause the speaker to move in the opposite direction, which can affect the phase of the sound but not stop it from working.
For those interested in more details, the link provided by Jeremie is a great resource: Speaker Polarity.
Summary
If you have any more questions or need further assistance, feel free to ask!
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
hi jeremie
you are correct i was wrong . it does work bolt ways . i'm gessing i had a bad speaker then .