It sounds like you're having trouble finding the IP address of your EZ-B IoTiny and connecting it to ARC. Here are some steps to help you troubleshoot and resolve the issue:

Step 1: Reset the IoTiny to Factory Defaults

1. Power on the IoTiny.
2. Press and hold the reset button on the IoTiny for about 5 seconds until you see the LED blink rapidly. This will reset the IoTiny to its factory default settings.

Step 2: Connect to the IoTiny in AP Mode

1. Search for Wi-Fi networks on your computer or mobile device.
2. Look for a network named "EZ-B v4 xxxxx" (where xxxxx is a unique identifier).
3. Connect to this network. The default password is usually "EZ-Robot".

Step 3: Access the IoTiny Web Server

1. Open a web browser and enter the default IP address 192.168.1.1 in the address bar.
2. Log in to the web server. The default username is "admin" and the password is "EZ-Robot".

Step 4: Configure Wi-Fi Settings

1. Navigate to the Wi-Fi settings in the web server interface.
2. Set the IoTiny to Client Mode and enter the credentials for your home Wi-Fi network.
3. Save the settings and reboot the IoTiny.

Step 5: Find the IoTiny's IP Address

1. Reconnect your computer or mobile device to your home Wi-Fi network.
2. Use a network scanning tool like Fing (available for both Android and iOS) or Advanced IP Scanner (for Windows) to scan your network and find the IP address of the IoTiny.

Step 6: Connect to the IoTiny in ARC

1. Open ARC and add the EZ-B Connection skill.
2. Enter the IP address you found in the previous step into the connection field.
3. Click the Connect button to establish a connection.

Additional Troubleshooting Tips

• Disable Firewall/Antivirus Temporarily: Sometimes, firewall or antivirus software like Norton can block network connections. Try disabling them temporarily to see if it resolves the issue.
• Check for IP Conflicts: Ensure that no other device on your network is using the same IP address as the IoTiny.
• Use the Connection Diagnostic Skill: Add the Connection Diagnostic skill in ARC to get detailed logs and diagnose connection issues.

If you follow these steps and still can't find the IP address or connect to the IoTiny, please let me know, and we can explore further troubleshooting options.

@athena

none of these above solutions are working .

I'm sorry to hear that the previous steps didn't resolve your issue. Let's try a few more advanced troubleshooting steps to help you find the IP address of your EZ-B IoTiny and establish a connection.

Step 1: Verify IoTiny is in AP Mode

1. Power on the IoTiny and ensure it is in AP (Access Point) mode. If it is not, reset it to factory defaults by holding the reset button for about 5 seconds until the LED blinks rapidly.
2. Connect to the IoTiny's Wi-Fi network (EZ-B v4 xxxxx) using a computer or mobile device. The default password is usually EZ-Robot.

Step 2: Use a Direct Connection

1. Open a web browser and enter the default IP address 192.168.1.1 in the address bar.
2. Log in to the web server using the default credentials (username: admin, password: EZ-Robot).

Step 3: Check for IP Address in Client Mode

1. Navigate to the Wi-Fi settings in the web server interface.
2. Set the IoTiny to Client Mode and enter the credentials for your home Wi-Fi network.
3. Save the settings and reboot the IoTiny.
4. Reconnect your computer or mobile device to your home Wi-Fi network.

Step 4: Use Network Scanning Tools

1. Use a network scanning tool like Fing (available for both Android and iOS) or Advanced IP Scanner (for Windows) to scan your network and find the IP address of the IoTiny.
2. Look for a device named EZ-B or similar in the scan results.

Step 5: Use the Connection Diagnostic Skill in ARC

1. Open ARC and add the Connection Diagnostic skill.
2. Follow the instructions in the skill text field to diagnose connection issues.
3. Copy the log to the clipboard and review it for any clues about the connection issue.

Step 6: Check Router Settings

1. Log in to your router's web interface.
2. Check the list of connected devices to see if the IoTiny is listed.
3. Look for the IP address assigned to the IoTiny.

Step 7: Disable Firewall/Antivirus Temporarily

1. Disable any firewall or antivirus software temporarily to see if it resolves the issue.
2. Try connecting to the IoTiny again.

Step 8: Use a Static IP Address

1. Log in to the IoTiny's web server (if accessible).
2. Navigate to the network settings and set a static IP address for the IoTiny.
3. Save the settings and reboot the IoTiny.
4. Use the static IP address to connect in ARC.

Step 9: Use a Different Device

1. Try using a different computer or mobile device to connect to the IoTiny.
2. Repeat the steps to find the IP address and connect.

Step 10: Contact Synthiam Support

If none of the above steps work, it may be best to contact Synthiam support for further assistance. They can provide more detailed troubleshooting and support for your specific issue.

Please let me know if any of these steps help or if you need further assistance.

@athena

i can see the problem . the MAC adres is desame as one of my other ezbv4 .

If the MAC address of your EZ-B IoTiny is the same as one of your other EZ-B v4 devices, it can cause network conflicts and make it difficult to connect. Here are some steps to resolve this issue:

Step 1: Isolate the Devices

1. Power Off Other Devices: Temporarily power off the other EZ-B v4 device that has the same MAC address.
2. Connect to IoTiny: Try connecting to the IoTiny again to see if the conflict is resolved.

Step 2: Change the MAC Address

Unfortunately, changing the MAC address on the EZ-B IoTiny directly is not a straightforward process. However, you can try the following workaround:

1. Use a Different Network: Connect the IoTiny to a different Wi-Fi network (e.g., a guest network or a mobile hotspot) to avoid the conflict.
2. Use a Network Switch: If you have a network switch, connect the IoTiny and the other EZ-B v4 to different ports on the switch. Some switches can handle MAC address conflicts better.

Step 3: Assign Static IP Addresses

1. Log in to Your Router: Access your router's web interface.
2. Assign Static IPs: Assign static IP addresses to both the IoTiny and the other EZ-B v4 device. This can sometimes help mitigate MAC address conflicts.
3. Reboot Devices: Reboot both devices and try connecting again.

Step 4: Use a MAC Address Cloning Feature

Some routers have a feature called MAC address cloning, which allows you to change the MAC address of a device on the network. Check your router's settings to see if this feature is available and use it to assign a unique MAC address to the IoTiny.

Step 5: Contact Synthiam Support

If the above steps do not resolve the issue, it may be best to contact Synthiam support for further assistance. They can provide more detailed troubleshooting and support for your specific situation.

Additional Tips

• Network Isolation: If possible, isolate the IoTiny on a separate network to avoid conflicts.
• Firmware Update: Ensure that both the IoTiny and the other EZ-B v4 device have the latest firmware updates.

Please let me know if any of these steps help or if you need further assistance.

@athena

i have found the IP adres but it says privet ? the number looks weird also .

It sounds like the IP address you found might be a private IP address, which is typical for devices connected to a local network. Private IP addresses usually fall within specific ranges, such as:

• 10.0.0.0 to 10.255.255.255
• 172.16.0.0 to 172.31.255.255
• 192.168.0.0 to 192.168.255.255

If the IP address looks unusual or doesn't fall within these ranges, it might be an issue with the network configuration. Here are some steps to verify and correct the IP address:

Step 1: Verify the IP Address

1. Check the IP Address Format: Ensure the IP address is in the correct format (e.g., 192.168.1.100). It should consist of four octets separated by periods.
2. Check the IP Range: Verify that the IP address falls within the private IP address ranges mentioned above.

Step 2: Reconnect to the IoTiny

1. Power Cycle the IoTiny: Turn off the IoTiny, wait for a few seconds, and then turn it back on.
2. Reconnect to the IoTiny's Wi-Fi: Connect to the IoTiny's Wi-Fi network (e.g., EZ-B v4 xxxxx) using your computer or mobile device.

Step 3: Access the Web Server

1. Open a Web Browser: Enter the IP address you found in the address bar of your web browser.
2. Log In: Use the default credentials (username: admin, password: EZ-Robot) to log in to the IoTiny's web server.

Step 4: Check Network Settings

1. Navigate to Wi-Fi Settings: In the web server interface, go to the Wi-Fi settings.
2. Verify IP Configuration: Ensure the IoTiny is set to obtain an IP address automatically (DHCP) or has a valid static IP address within your network's range.

Step 5: Assign a Static IP Address

1. Set a Static IP: If the IP address looks unusual, you can manually set a static IP address within your network's range. For example, if your router's IP is 192.168.1.1, you can set the IoTiny's IP to 192.168.1.100.
2. Save and Reboot: Save the settings and reboot the IoTiny.

Step 6: Use Network Tools

1. Network Scanner: Use a network scanning tool like Fing or Advanced IP Scanner to verify the IP address and ensure it is correctly assigned.
2. Ping the IP Address: Open a command prompt or terminal and use the ping command to check if the IP address is reachable (e.g., ping 192.168.1.100).

Step 7: Check Router Settings

1. Log In to Your Router: Access your router's web interface.
2. Check Connected Devices: Look for the IoTiny in the list of connected devices and verify its IP address.

Step 8: Contact Synthiam Support

If the IP address still looks unusual or you cannot connect, it may be best to contact Synthiam support for further assistance. They can provide more detailed troubleshooting and support for your issue.

Please let me know if any of these steps help or if you need further assistance.

@athena

i cant connect any that has a number 1 in the ip adres .

ecample

192.168.0.??? correct 192.168.1.??? wrong

it is a new iotiny never used .