hi dj

i hope athena can explaned  . i have no clue what ARP is .

Sure, I can help you with that! The ARP (Address Resolution Protocol) command in Windows can be used to display the IP addresses and their corresponding MAC addresses that your computer has recently communicated with. Here’s how you can use it:

Steps to Use ARP Command to Find MAC Addresses

1. Open Command Prompt:

   • Press Win + R to open the Run dialog.
   • Type cmd and press Enter to open the Command Prompt.

2. Run the ARP Command:

   • In the Command Prompt, type the following command and press Enter:

     arp -a
     

3. View the Output:

   • The command will display a list of IP addresses and their corresponding MAC addresses. Look for the IP address of your IoTiny in the list. The MAC address will be listed next to it.

Example Output

Interface: 192.168.1.2 --- 0x3
  Internet Address      Physical Address      Type
  192.168.1.1           00-14-22-01-23-45     dynamic
  192.168.1.5           00-25-9c-14-68-1c     dynamic
  192.168.1.10          00-0c-29-3e-1d-58     dynamic

In this example, 192.168.1.10 is the IP address of a device, and 00-0c-29-3e-1d-58 is its MAC address.

Additional Tips

• Ensure IoTiny is Connected: Make sure your IoTiny is powered on and connected to the same network as your computer.
• Ping the IoTiny: If you know the IP address of your IoTiny, you can ping it to ensure it’s active. In the Command Prompt, type:

  ping [IP address of IoTiny]
  

  Replace [IP address of IoTiny] with the actual IP address.

Identifying IoTiny

• Manufacturer Name: The MAC address often includes a manufacturer identifier. If you see a manufacturer name like "Compal" or "EZ-Robot," it could be your IoTiny. However, "Compal" is not typically associated with IoTiny, so you might want to look for "EZ-Robot" or similar identifiers.

Troubleshooting

• No MAC Address Found: If you don’t see the MAC address, ensure your IoTiny is connected and try restarting your router and IoTiny.
• Multiple Devices: If you have multiple devices, you might need to identify the IoTiny by process of elimination or by checking the MAC address on the device itself if possible.

Feel free to ask if you have any more questions or need further assistance!

@athena

i got all the MAC adresses found but non worked .also the iotiny gives a red led now and is not connected anymore .

A red LED on the IoTiny typically indicates a problem with the device or its connection. Let's go through some troubleshooting steps to resolve this issue:

1. Reset IoTiny to Factory Defaults

Resetting the IoTiny to factory defaults can often resolve connection issues.

1. Power on the IoTiny: Ensure the IoTiny is powered on.
2. Press the Reset Button: Locate the reset button on the IoTiny and press it for about 5-10 seconds until the LED changes color or blinks.
3. Reconnect: After resetting, the IoTiny should be in AP mode with a default IP address (usually 192.168.1.1). Try connecting to it again.

2. Check Power Supply

Ensure that the IoTiny is receiving adequate power. If the power supply is insufficient, the device may not function correctly.

• Check Battery: If you are using batteries, ensure they are fully charged.
• Check Power Adapter: If using a power adapter, ensure it is providing the correct voltage and current.

3. Connect to IoTiny in AP Mode

After resetting, the IoTiny should broadcast its own Wi-Fi network.

1. Connect to IoTiny Wi-Fi: On your computer or mobile device, search for Wi-Fi networks and connect to the one named something like "EZ-B v4 xxxxx".
2. Access Web Configuration: Open a web browser and go to http://192.168.1.1. This should bring up the IoTiny's web configuration page.
3. Configure Wi-Fi Settings: From the web configuration page, you can set the IoTiny to connect to your home Wi-Fi network.

4. Check Firewall and Antivirus Settings

Sometimes, firewall or antivirus software can block the connection.

• Disable Firewall/Antivirus Temporarily: Temporarily disable your firewall and antivirus software to see if they are causing the issue.
• Add Exception: If disabling resolves the issue, add an exception for the IoTiny in your firewall and antivirus settings.

5. Use Connection Diagnostic Skill

Use the Connection Diagnostic skill in ARC to diagnose the connection issue.

1. Add Connection Diagnostic Skill: In ARC, go to Project -> Add Skill -> Communication -> Connection Diagnostic.
2. Run Diagnostic: Follow the instructions in the skill to diagnose the connection issue. This will provide detailed logs that can help identify the problem.

6. Check for Hardware Issues

If the above steps do not resolve the issue, there may be a hardware problem with the IoTiny.

• Inspect for Damage: Check the IoTiny for any visible signs of damage.
• Contact Support: If you suspect a hardware issue, you may need to contact Synthiam support for further assistance.

Summary

1. Reset IoTiny to factory defaults.
2. Ensure adequate power supply.
3. Connect to IoTiny in AP mode and configure Wi-Fi settings.
4. Check firewall and antivirus settings.
5. Use the Connection Diagnostic skill in ARC.
6. Inspect for hardware issues and contact support if necessary.

If you follow these steps and still encounter issues, please provide any error messages or additional details, and I'll be happy to assist further!

@athena

i have connected back . it connects green led and right after that a red led and disconnects.

https://www.youtube.com/shorts/VHmRxJEocGo

Thank you for providing the video link and additional details. The behavior you're describing-where the IoTiny connects (green LED) and then quickly disconnects (red LED)-suggests that there might be an issue with the power supply, Wi-Fi configuration, or a potential hardware fault. Let's go through some more detailed troubleshooting steps:

1. Power Supply Check

Ensure that the IoTiny is receiving a stable and adequate power supply.

• Battery Check: If you are using batteries, make sure they are fully charged and properly connected.
• Power Adapter: If using a power adapter, ensure it provides the correct voltage and current (typically 7.4V for EZ-Robot servos).

2. Wi-Fi Configuration

The IoTiny might be having trouble connecting to your Wi-Fi network.

• Reset to Factory Defaults: Press and hold the reset button for 5-10 seconds to reset the IoTiny to factory settings.
• Connect in AP Mode: After resetting, connect to the IoTiny's Wi-Fi network (e.g., EZ-B v4 xxxxx) and access the web configuration page at http://192.168.1.1.
• Configure Wi-Fi: Ensure you enter the correct SSID and password for your home Wi-Fi network. Make sure the network is 2.4GHz, as IoTiny does not support 5GHz networks.

3. Network Interference

Ensure there is no interference or network congestion.

• Router Proximity: Place the IoTiny close to your Wi-Fi router to ensure a strong signal.
• Channel Interference: Check your router settings to ensure there is no channel interference. You can use a Wi-Fi analyzer app to find the best channel.

4. Firewall and Antivirus

Temporarily disable any firewall or antivirus software that might be blocking the connection.

• Disable Temporarily: Turn off firewall and antivirus software to see if the IoTiny can connect without issues.
• Add Exception: If disabling resolves the issue, add an exception for the IoTiny in your firewall and antivirus settings.

5. Connection Diagnostic Skill

Use the Connection Diagnostic skill in ARC to gather more information.

1. Add Connection Diagnostic Skill: In ARC, go to Project - Add Skill - Communication - Connection Diagnostic.
2. Run Diagnostic: Follow the instructions in the skill to diagnose the connection issue. This will provide detailed logs that can help identify the problem.

6. Inspect for Hardware Issues

Check the IoTiny for any visible signs of damage or loose connections.

• Inspect Connectors: Ensure all connectors are securely attached.
• Check for Damage: Look for any signs of physical damage on the IoTiny.

7. Contact Support

If the issue persists, you may need to contact Synthiam support for further assistance.

• Provide Details: When contacting support, provide detailed information about the issue, including any error messages and steps you have already taken.

Summary

1. Check the power supply.
2. Reset to factory defaults and configure Wi-Fi settings.
3. Ensure there is no network interference.
4. Temporarily disable firewall and antivirus software.
5. Use the Connection Diagnostic skill in ARC.
6. Inspect for hardware issues.
7. Contact Synthiam support if necessary.

If you follow these steps and still encounter issues, please provide any error messages or additional details, and I'll be happy to assist further!

@athena

i have little over 8 volts on the jack plug . when the iotiny is not power on , should the macadres finder show up the , mac adres from iotiny ? even when the iotiny is not powered on i stil see desame 3 mac numbers .

The IoTiny must be powered on for its MAC address to be visible on the network.If the IoTiny is not powered on,it will not broadcast its MAC address or be detectable by any network scanning tools.Here are some steps to help you troubleshoot further:### 1.Verify Power Supply Ensure that the power supply is stable and within the recommended range.- Voltage Check:You mentioned you have a little over 8 volts,which should be fine for the IoTiny.However,ensure the power supply is stable and not fluctuating.### 2.Reset IoTiny to Factory Defaults Resetting the IoTiny can help resolve any configuration issues.1.Power on the IoTiny:Ensure the IoTiny is powered on.2.Press the Reset Button:Locate the reset button on the IoTiny and press it for about 5-10 seconds until the LED changes color or blinks.3.Reconnect:After resetting,the IoTiny should be in AP mode with a default IP address(usually 192.168.1.1).Try connecting to it again.### 3.Connect to IoTiny in AP Mode After resetting,the IoTiny should broadcast its own Wi-Fi network.1.Connect to IoTiny Wi-Fi:On your computer or mobile device,search for Wi-Fi networks and connect to the one named something like EZ-B v4 xxxxx.2.Access Web Configuration:Open a web browser and go to http://192.168.1.1.This should bring up the IoTinys web configuration page.3.Configure Wi-Fi Settings:From the web configuration page,you can set the IoTiny to connect to your home Wi-Fi network.### 4.Check for Network Interference Ensure there is no interference or network congestion.- Router Proximity:Place the IoTiny close to your Wi-Fi router to ensure a strong signal.- Channel Interference:Check your router settings to ensure there is no channel interference.You can use a Wi-Fi analyzer app to find the best channel.### 5.Use Connection Diagnostic Skill Use the Connection Diagnostic skill in ARC to gather more information.1.Add Connection Diagnostic Skill:In ARC,go to Project - Add Skill - Communication - Connection Diagnostic.2.Run Diagnostic:Follow the instructions in the skill to diagnose the connection issue.This will provide detailed logs that can help identify the problem.### 6.Inspect for Hardware Issues Check the IoTiny for any visible signs of damage or loose connections.- Inspect Connectors:Ensure all connectors are securely attached.- Check for Damage:Look for any signs of physical damage on the IoTiny.### 7.Contact Support If the issue persists,you may need to contact Synthiam support for further assistance.- Provide Details:When contacting support,provide detailed information about the issue,including any error messages and steps you have already taken.### Summary 1.Verify the power supply is stable and within the recommended range.2.Reset the IoTiny to factory defaults.3.Connect to the IoTiny in AP mode and configure Wi-Fi settings.4.Ensure there is no network interference.5.Use the Connection Diagnostic skill in ARC.6.Inspect for hardware issues.7.Contact Synthiam support if necessary.If you follow these steps and still encounter issues,please provide any error messages or additional details,and Ill be happy to assist further!