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Asked — Edited

My Windows-10 Web-Browser Stopped Working

My web-browser stops working while I'm trying to connect my robot to EZ-Builder. On my HP full-ver win-10, OS ve 15063.674, Browser won't load pages after doing a tutorial. fix only for windows full-ver. not upgrade.

WARNING, requires restart. resets net-drivr. favs stay, no changes.only brings your browser back when Win-10 full-ver browser stops working.
right-click start
left-click task-manager
left-click file
left-click run new task
left-click in the open field
type cmd
left-click check-box "Create this task with administrative privileges"
left-click "Ok"
type at the blinking prompt netsh int ip reset
press enter
wait
when done, type exit
press enter
Computer will be back where you were.
reboot.

takes 20-seconds longer to load stuff again. now ur back where you were.

AI Support Bot
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Synthiam
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#7  
EZB 0:
EZB 1:
EZB 2:
EZB 3:
EZB 4:
Windows version: Microsoft Windows NT 10.0.15063.0
Screen Resolution: 1280x1024 (96x96 dpi)
Version: 2017.10.04.00
Attempting connection on 192.168.1.1:23
Comm Err: System.IO.IOException: Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
--- End of inner exception stack trace ---
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at EZ_B.EZB.f9xEF7cNHr(Int32 , Byte[] cmdData)
BbytesToExpect: 1
U
Received: 0
Disconnected
Connection Failed: System.Exception: Controller Not Responding
at EZ_B.EZB.iNmEWh1QIN()
at EZ_B.EZB.Connect(String hostname, Int32 baudRate)
Disconnected

ez-bv4 reports
SSID: EZ-B v4 00078033D22C
Protocol: 802.11g
Security type: Open
Network band: 2.4 GHz
Network channel: 1
IPv4 address: 192.168.1.2
IPv4 DNS Servers: 192.168.1.1
Manufacturer: Ralink Technology, Corp.
Description: Ralink RT5390R 802.11bgn Wi-Fi Adapter
Driver version: 5.0.57.0
Physical address (MAC): ?B8-76-3F-36-58-CE
Disconnected
#8  
Robots can't do much when things get fringe.
#9  
I'm having a hard time following this, but from what I can decipher, I think Richard is spot on.
#10  
hi zap, all i tried did that. restart ompter not fix it. had to reset handler and reboot to get working.
PRO
Synthiam
#11  
Due to the issues your computer is experiencing from other threads - I believe you have a virus or a seriously misconfigured system. Ezrobot cannot diagnose pc issues which is beyond the product support scope. Perhaps a trip to your local computer specialist or a fresh install of windows. Avoid installing free and shareware utilities and programs.

Additional information to connect to your ezrobot can be found at the robot program. Have fun!
PRO
Canada
#12  
Hello @Doron,

I see that @DJ has responded to you as I was putting some time into writing some questions for you. Instead of deleting my post I figured I'd post it to possibly help you before you do a fresh install.

Let's organize our thoughts here together, please respond to each question with your answer beside the corresponding question number.

1. Are you connecting to your robot's EZ-B via a Windows 10 computer that has both a WiFi adapter and a wired ethernet connection?

2. If yes, what happens if you remove your wired ethernet connection? Can you successfully connect to the EZ-B over WiFi?

3. If you can successfully connect to the EZ-B via WiFi, can you then connect to ARC?

4. As you have found by trying multiple browsers, your issue is not browser related. For what purpose are you attempting to open up a web browser?

5. By browser crash, do you mean it the browser fails to connect to the internet and keeps cycling and fails to open a web page? Or do you mean the program just closes or throws up and error every time you open in?

6. Do you have an anti-virus program installed?

7. It looks like you have an EZ-Bv4.x/1. When was your robot purchased?

Just to add, you mentioned that you are hearing the welcome message over and over again. Yes, this message will play each time you power the robot on until you successfully connect to ARC. After a successful connection the chime will only play when you power up, the welcome message will no longer play until the EZ-B is reset (via the reset button).
#13  
This full version win-10 ver 1703, OS build 15053.674.

Not a update from other OS. Seriously misconfigured is what 10 wants.
#14  
properties of this connection...

SSID: EZ-B v4 00078033D22C
Protocol: 802.11g
Security type: Open
Network band: 2.4 GHz
Network channel: 1
IPv4 address: 192.168.1.2
IPv4 DNS Servers: 192.168.1.1
Manufacturer: Ralink Technology, Corp.
Description: Ralink RT5390R 802.11bgn Wi-Fi Adapter
Driver version: 5.0.57.0
Physical address (MAC): ?B8-76-3F-36-58-CE



EZB 0:
EZB 1:
EZB 2:
EZB 3:
EZB 4:
Windows version: Microsoft Windows NT 10.0.15063.0
New version of software is available!
Screen Resolution: 1280x1024 (96x96 dpi)
Version: 2017.10.04.00
Attempting connection on 192.168.1.1:23
Comm Err: System.IO.IOException: Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
--- End of inner exception stack trace ---
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at EZ_B.EZB.f9xEF7cNHr(Int32 , Byte[] cmdData)
BbytesToExpect: 1
U
Received: 0
Disconnected
Connection Failed: System.Exception: Controller Not Responding
at EZ_B.EZB.iNmEWh1QIN()
at EZ_B.EZB.Connect(String hostname, Int32 baudRate)
Disconnected
t looks the same.
PRO
Synthiam
#15  
You can use the robot program to see how to connect to your robot. Visit the robot program and select your ezrobot and follow video instructions. Have fun!
#16  
1. Are you connecting to your robot's EZ-B via a Windows 10 computer that has both a WiFi adapter and a wired ethernet connection?
YES.

2. If yes, what happens if you remove your wired ethernet connection? Can you successfully connect to the EZ-B over WiFi?
WiFi INSTANTLY, "CONNECT" NO.

3. If you can successfully connect to the EZ-B via WiFi, can you then connect to ARC?
YES WIFI, NO BUILDER

4. As you have found by trying multiple browsers, your issue is not browser related. For what purpose are you attempting to open up a web browser? iT SAYS " DO YOU WANT TO...?" DJ SAID NOT SKIP WARNINGS

5. By browser crash, do you mean it the browser fails to connect to the internet and keeps cycling and fails to open a web page? Or do you mean the program just closes or throws up and error every time you open in?
CIRCLE GOES ROUND FOREVER.

6. Do you have an anti-virus program installed?
ALL GONE

7. It looks like you have an EZ-Bv4.x/1. When was your robot purchased?
ONE YEARS, MAYBE THREE, OTHER A WEEK OR TWO

Just to add, you mentioned that you are hearing the welcome message over and over again. Yes, this message will play each time you power the robot on until you successfully connect to ARC. After a successful connection the chime will only play when you power up, the welcome message will no longer play until the EZ-B is reset (via the reset button).
-CONTROLLER FINE. RESET WHEN VIDEO SAY SO.
PRO
USA
#17  
Sorry as I am late to this thread but it sound like you are doing everything except following the tutorial.
It sound like you have all the pieces working.
1. fire up computer
2. fire up ezb
3. start or load a project
4. select the EZB in the network properties list in windows. This will cause your browsers to quit working
5. you are connected in APmode
6. In ARC connect to that and you are good to go.

Right? Or am I missing something. This should all work pretty seamlessly in Windows 10. At least that is my experience
PRO
Synthiam
#18  
I recommend pressing the reset button and following the connection tutorial for your robot on the robot program. Simply press the blue link in this message for the robot program. Locate your robot and follow the instructions to connect. Have fun!
PRO
Canada
#19  
@Doron

No need for the caps, it just looks like you are shouting lol.

The only charger that has LEDs that blink is the black SkyRC E3 charger, this is normal, just plug your battery into the charger's 3 pin port and the LEDs should turn red until the battery is charged, then they will turn green.

My recommendation for your best chance at connecting to make sure your battery is charged then use your newest (one week) EZ-B, it will have the name "EZ-Bv4.x/2" in the SSID name, disconnect your wired ethernet connection and then try and connect as it instructs in the Robot Program as @DJ mentioned.

When it comes to the tutorial portion for the time being just skip it, as it seems to be getting in your way. You won't need the web browser to use your robot but it is a good idea to familiarize yourself with the tutorial section of the website before hand.
#20  
I get the same problem with my version of Windows 10 on both my laptops and desk top P.C. ,for me it is an issue with Virus protection Free AVG and sometimes even with Defender,to get EZB to see the network I then must disable all the virus protection and re boot then the EZB will connect properly, with the Windows 7 I had last winter I never had any problems ,it started with the Win 10 upgrade for me anyway. The other issue I get is if the Ethernet cable is used the Wireless stops working so I need to use one or the other but not both at same time. Win 10 sucks.;)

Edit---Ok after re-reading your first post it seems you may have a different problem as my issue was only the EZB connecting to Wi-Fi but my browser was still good to go on internet,so you may have some other problem if you can't even browse the web pages.Also, not sure why you had to pay for Windows 10,it is still free from the Disability Microsoft win10 page and you can even create your own Win10 setup disc or jump drives to use on all your computers free. I did notice that for it to be free you can only install on a computer that already had an activated older operating system like Win 7. Or else then it tells you after setup of win 10 you must register and pay if using a wiped hard drive or non registered version of Windows.
#21  
Hae there everyone, especially Perry, robo rad, and jeremie,

They ask me to be short.
This page keeps telling me to take actions I already stated I had done.

I've found, literally over a thousand request for assistance in a spectrum of issues and that "scope of support" thing is making curious.

I found the problem in print-server. When I turned that off, I connected. Why in hell is that involved.
PRO
Canada
#22  
@Doron

Your Linkman charger LEDs should never flash, this is likely a defective charger or power supply. Please contact customersupport@ez-robot.com. Do you have another power adapter or charger to try? You mentioned that you are going to order more so I'm guessing the answer is no.

Windows 10 is not your issue. Among many others, we at EZ-Robot have been using Windows 10 on a daily basis for a few years now.

The EZ-B without magnets is an older EZ-B and the one with magnets is the newer EZ-B. Magnets were added in the last year or so. Please try connecting the newer (magnet) EZ-B over wifi and keep your wired connection unplugged while trying it. Your wired router may have the same 192.168.1.1 default address as the EZ-B and could be causing a conflict. Please try this combination and let us know how it goes.

Could I ask a small favor of you? You wouldn't mind limiting the length of your responses a little, would you? I am quite certain that many more people from the community would likely be very happy to help but are having a hard time sorting out all the information posted. A bunch of us use our phones to browse the forums and it makes longer posts a bit overwhelming when we are reading on a small screen.

In summary, let me know if this is accurate:

- Can't charge your batteries due to faulty charger or power supply
- You were previously able to connect an EZ-B to WiFi and subsequently to ARC and use your robots until your hard drive crashed
- To remedy the hard drive crash you upgraded to Windows 10
- Currently you can connect an EZ-B to WiFi but when connecting to ARC the EZ-B connects and promptly disconnects right away
- You don't have any Anti-virus program active
#23  
hi jeremie, i'm at the check-out now.
I order 4-charges for bats, asked Andres if separate charger needed for each battery send four, else, one.
I fixed the spinning wheel servo and bad charger as he said scope of support.
All your points true 'cept upgrade. NOT upgrade. Full ver. My screen prefs not like this vid just now about screen-resolution. It's a click now.
Win-10 from full-version is not upgrade from win-8 None of my screens match anything you have. People with new machines may find this difficult.

Upgrade is only a part of Full-Version Win-10.
Part of the new firewall is this edge-browser.
My program working now and found my trouble in print-server.
I wish DJ had said in a "Learn" how to check those boxes. Under Firewall I had to give each place EZ-software loaded permission to R/W and other access. Why is that not in a "Learn" video? Half a month rent is already gone.
After changing so many settings trying to find what would work, I'm not sure what a correct combination would be but I did find it's not fire-wall. Mine is still on.
#24  
Doron,

I know this is a long shot, but are you located anywhere near Washington or Baltimore? We are having a really hard time following your written communication, and clearly you are having a hard time understanding some of what is being asked of you (since the problem with your browser has now been clearly identified 4 times by Jeremie and others as an IP address conflict with your router, and you keep talking about unrelated issues and posting logs that are no longer needed).

If you are withing reasonable driving distance, I (for a change) have some availability on Sunday afternoon and could come visit with known working laptop, EZ-B, and some servos and batteries to help you troubleshoot and determine what is configuration and what, if anything, is actually broken.

Let me know. (don't share your actual address here. My email address is in my profile).

Alan
#25  
jeremie, charger fixed. cold-solder joint in wall-wart, put out 6-volt. Fixed now Vout=12V.
Connect issue related to print-server=fixed
i connect now.
all those weird symptoms from that. problem was windows full as it loads.
PRO
Canada
#26  
@Doron Great to hear! I'm very impressed that you were able to track down and remedy both issues, nice work!