fisha
Resolved by chrissi!
Hi
My problem is related to firmware update (Version 16.6) in my private network connected of course to internet via router. In my home network I have subnet addressed 10.10.10.0. All my devices have ip adresses from this network. I set ez-b in client mode with address 10.10.10.15 - and I can get to ez-b via web browser. When I tried to make a firmware update, I have only one address to choose from drop down list: 192.168.1.1:23 and the com ports - how to change the address to real one from my home subnet. Of course I can reset the ez-b to default settings with proper 192.168.1.1 address, but in this case I will not have the internet access, because this is subnet not addressed in my network. The question is what is the problem and if my pc should have internet access during update?
Ooops missed that... disregard then....
;-)
I've just received response on my email (after 5 days) from ez-robot that I can try to find any help on ez-robot forum. Very strange, because I sent a problem request to ez-robot with link to my post, because nobody on this forum had a similar issue with camera ;-)
When you Contact Us we are unable to help you with technical questions - as stated on the Contact Us page. That is what the forum is for
And even though you do not have resolution yet, we are all working to help you. That is why we are on page #3 of your post (with #28 responses, mine being #29). So, you are getting a lot of help
Now, let me review the video and take a look to see what could be happening. One minute...
It appears you are connecting to the EZ-B via Client Mode through your router.
To help remove the chance of there being an issue with your router or network configuration, please follow these steps...
This AP Mode method will provide more detailed error logging. Please provide us with a video of the camera not working under AP Mode so we can identify the issue.
Thank you for you quick response this time DJ, but everything was done before you post it ;-) It doesn't metter that camera is in acces mode or client mode - the problem is the same - watch my video - belive me I spent a lot of time to test it. Everything is in my post ;-) During very default connection from my pc to ez-b (after resetting ez-b) when ez-b is near my pc is still the same - camera is swichting off after a few sec and hangs my ez-b.
You're probably right, but maybe it might help DJ diagnose your problem if he gets the error log?
Ok - I will make the same film but with other type of connection - result will be the same. I don't know, are you any cinema-likers or what ;-) Just give me detail procedure how to give you any error log from camera please It is from debug when ez-b is connected to my network:
EZB 0: 2014-09-18 00:28 - Error Initializing Camera: System.TimeoutException: The operation has timed out. at EZ_B.EZBv4Video.Start(EZB ezb, String ipAddress, Int32 port) at EZ_B.Camera.StartCamera(ValuePair videoCaptureDevice, Control processedPreviewControl, Control realtimePreviewControl, Int32 captureWidth, Int32 captureHeight). Resolution: 320x240 2014-09-18 00:28 - Object Recognition loaded. 2014-09-18 00:28 - TCP Server stopped
EZB 1: 2014-09-18 00:28 - TCP Server stopped
EZB 2: 2014-09-18 00:28 - TCP Server stopped
EZB 3: 2014-09-18 00:28 - TCP Server stopped
EZB 4: 2014-09-18 00:28 - TCP Server stopped
2014-09-18 00:29 - Attempting connection on 10.10.10.15:23 2014-09-18 00:29 - Connected to 10.10.10.15:23 2014-09-18 00:29 - EZ-B reports EZ-B v4 OS 2014-09-18 00:29 - Welcome to EZ-B v4 Beta! 2014-09-18 00:29 - EZ-B v4 ID: 25-54-0-0-47-255-61-58-58-37-37-37 2014-09-18 00:29 - Connected 2014-09-18 00:29 - Setting battery monitor voltage: 6.6 2014-09-18 00:29 - Setting battery protection: True 2014-09-18 00:29 - Setting i2c rate: 100000 2014-09-18 00:30 - Camera Initialized: EZB://10.10.10.15 @ 320x240 2014-09-18 00:30 - error camera: System.ArgumentException: Parameter is not valid. at System.Drawing.Bitmap..ctor(Stream stream) at EZ_B.EZBv4Video.(Byte[] ) at EZ_B.EZBv4Video.() 2014-09-18 00:30 - error camera: System.ArgumentException: Parameter is not valid. at System.Drawing.Bitmap..ctor(Stream stream) at EZ_B.EZBv4Video.(Byte[] ) at EZ_B.EZBv4Video.() 2014-09-18 00:30 - error camera: System.ArgumentException: Parameter is not valid. at System.Drawing.Bitmap..ctor(Stream stream) at EZ_B.EZBv4Video.(Byte[] ) at EZ_B.EZBv4Video.() 2014-09-18 00:30 - error camera: System.ArgumentException: Parameter is not valid. at System.Drawing.Bitmap..ctor(Stream stream) at EZ_B.EZBv4Video.(Byte[] ) at EZ_B.EZBv4Video.() 2014-09-18 00:30 - error camera: System.ArgumentException: Parameter is not valid. at System.Drawing.Bitmap..ctor(Stream stream) at EZ_B.EZBv4Video.(Byte[] ) at EZ_B.EZBv4Video.() 2014-09-18 00:30 - error camera: System.ArgumentException: Parameter is not valid. at System.Drawing.Bitmap..ctor(Stream stream) at EZ_B.EZBv4Video.(Byte[] ) at EZ_B.EZBv4Video.() 2014-09-18 00:30 - error camera: System.ArgumentException: Parameter is not valid. at System.Drawing.Bitmap..ctor(Stream stream) at EZ_B.EZBv4Video.(Byte[] ) at EZ_B.EZBv4Video.() 2014-09-18 00:30 - error camera: System.ArgumentException: Parameter is not valid. at System.Drawing.Bitmap..ctor(Stream stream) at EZ_B.EZBv4Video.(Byte[] ) at EZ_B.EZBv4Video.() 2014-09-18 00:30 - error camera: System.ArgumentException: Parameter is not valid. at System.Drawing.Bitmap..ctor(Stream stream) at EZ_B.EZBv4Video.(Byte[] ) at EZ_B.EZBv4Video.() 2014-09-18 00:30 - error camera: System.ArgumentException: Parameter is not valid. at System.Drawing.Bitmap..ctor(Stream stream) at EZ_B.EZBv4Video.(Byte[] ) at EZ_B.EZBv4Video.() 2014-09-18 00:30 - error camera: System.ArgumentException: Parameter is not valid. at System.Drawing.Bitmap..ctor(Stream stream) at EZ_B.EZBv4Video.(Byte[] ) at EZ_B.EZBv4Video.() 2014-09-18 00:30 - error camera: System.ArgumentException: Parameter is not valid. at System.Drawing.Bitmap..ctor(Stream stream) at EZ_B.EZBv4Video.(Byte[] ) at EZ_B.EZBv4Video.() 2014-09-18 00:30 - error camera: System.ArgumentException: Parameter is not valid. at System.Drawing.Bitmap..ctor(Stream stream) at EZ_B.EZBv4Video.(Byte[] ) at EZ_B.EZBv4Video.() 2014-09-18 00:30 - EZ-B v4 Camera Error: System.IO.IOException: Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags) at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) --- End of inner exception stack trace --- at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) at EZ_B.EZBv4Video.() 2014-09-18 00:30 - Camera Disabled
and of course I will do the same for default ez-b ap connection:
2014-09-18 00:42 - Attempting connection on 192.168.1.1:23 2014-09-18 00:42 - Connected to 192.168.1.1:23 2014-09-18 00:42 - EZ-B reports EZ-B v4 OS 2014-09-18 00:42 - Welcome to EZ-B v4 Beta! 2014-09-18 00:42 - EZ-B v4 ID: 25-54-0-0-47-255-61-58-58-37-37-37 2014-09-18 00:42 - Connected 2014-09-18 00:42 - Setting battery monitor voltage: 6.6 2014-09-18 00:42 - Setting battery protection: True 2014-09-18 00:42 - Setting i2c rate: 100000 2014-09-18 00:42 - Camera Initialized: EZB://192.168.1.1 @ 320x240 2014-09-18 00:44 - Camera Disabled 2014-09-18 00:44 - Camera Disabled 2014-09-18 00:44 - Camera Initialized: EZB://192.168.1.1 @ 640x480 2014-09-18 00:44 - EZ-B v4 Camera Error: System.IO.IOException: Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags) at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) --- End of inner exception stack trace --- at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) at EZ_B.EZBv4Video.() 2014-09-18 00:44 - Camera Disabled