Poland
Asked — Edited
Resolved Resolved by chrissi!

Firmware Update Question With Ez-B V4

Hi

My problem is related to firmware update (Version 16.6) in my private network connected of course to internet via router. In my home network I have subnet addressed 10.10.10.0. All my devices have ip adresses from this network. I set ez-b in client mode with address 10.10.10.15 - and I can get to ez-b via web browser. When I tried to make a firmware update, I have only one address to choose from drop down list: 192.168.1.1:23 and the com ports - how to change the address to real one from my home subnet. Of course I can reset the ez-b to default settings with proper 192.168.1.1 address, but in this case I will not have the internet access, because this is subnet not addressed in my network. The question is what is the problem and if my pc should have internet access during update?


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Canada
#17  

@Fisha can you connect to the EZ-Bv4 without the Camera, without any issues?

Poland
#18  

Yes of course- ezb works great without camera lunched. I've just recharge my batteries to 8.4V and still the same effect - camera is working but only for a few sec and then ezb is in halted state without any communication. I was so happy for upgrade my Wall-e ezb and camera, but now it may be impossible, because old camera doesn't work with new ezb, and new one doesn't work at all

#19  

The old camera will still work. Almost any camera compatible with Windows will. But keep troubleshooting with Jeremie. I am sure he will figure it out or solve it for you. My experience working for a telecom equipment manufacturers and in being in a group that tested phones for Verizon Wireless, I can assure you no matter how good the QA process, there will be some number of out of box failures. EZ-Robot will take care of you if you got a bad device.

Alan

Poland
#20  

Thanks a lot for yours advices - everything is on the short film - it is much easier to see, what's happened after camera lunching:

PRO
Canada
#21  

Thanks for the video @Fisha that helps!

Yeah it looks like the camera may have any issue. Please try disconnecting and reconnecting the JST cable from the EZ-B end and the camera end, and try removing the camera board from the camera Add-on board and re-seat it. If those suggestions don't work please send a message with our Contact Us page and we will start the replacement process, thanks!

Poland
#22  

I've already done this and nothing happened - still the same, maybe only cable is broken? I've tried to find any bad soldering, but I don't see anything suspicious.

#23  

Did you say your lipo is hovering around 7v while testing?... While not dead that voltage is low for a 7.4v lipo... Even a 75% charged lipo measures around 8v or so.... I would charge the lipo to make sure that isn't the cause of the problem.....

#24  

R.R, Lipo was recharged to 8.4 (on page 2). It appears that the camera is requesting to much current.