USA
Asked — Edited

ARC Mobile Won'T Dowwnload

I Have an android version 4.4, but google play says my device is not supported in this version. Why? and what can I do?


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#1  

I will throw a comment in here as well, in case there is a easy fix...I have an ASUS transformer (android) and I get the same message. But it works on my android phone.

PRO
Synthiam
#2  

We've been fighting with this issue without any progress. I've emailed Google support (no reply) numerous times. I've googled the error message and see many other apps suffering from the same thing.

If anyone has recommendation to help repair this google android issue, i'd be very appreciative!

PRO
Canada
#3  

I wonder if we should start compiling a list of Android products we own that do work and don't seem to work to find a pattern. Or is it just 4.4 that is causing issues?

Working: Nvidia Shield Android version: 4.3

I don't have a non-working device.

United Kingdom
#4  

@Jeremie.

To add to your list.

Sony Xperia E3 with Android 4.4.2....

Working.

#5  

HTC One M8 Android 5.0.1 Working

Nexus 7 2013 Android 5.0.2 Working (will be updating to 5.1 and test soon. i am rooted, so can't take the OTA update).

Nexus 7 2012 Android 5.02 Working.

Alan

#6  

My Samsung Galaxy S3 android ver 4.4.2 Sue's Samsung Galaxy S4 android ver 5.0.1

Both working...

PRO
Canada
#7  

Thanks guys! I thought I would try the only other android device I own, my OUYA (Android ver: 4.1.2). Turns out the ARC app works on there too!:D

User-inserted image

Yes this is my NES controller style app running on my TV, lol.