slickfix
USA
Asked
— Edited
Received my JD Humanoid Kit today and assembled it it. To my dismay I found a bad upper leg servo. Know it is bad , as I checked the wiring and then replaced the servo with one from my new Six Hexapod kit. It now works fine. I think the bad servo is mechanically bound, as unconnected you cannot move it. Powered up it gets warm, but does not move.
Please send me a new one, or whatever I need to do? You should have my info, as was just purchased the kits.
Thanks,
Eric Sickinger
Hi Eric, If you haven't done so already you're going to have to go the Contact Us page and click on the Product Warranty button. You may need to reference this post. Here's the link:
synthiam.com/About/Contact-Us.aspx
@slickfix. Dave is correct. Follow the Contact Us process and reference this thread.
I also removed your email address from your post as this is a publicly accessible forum. You probably don't want the whole world emailing you :)
Thanks Everyone. Filled out the warranty form.