drniknikam
Unknown Country
Asked
I'm encountering an issue with ARC version 2025.03.18.00. When attempting to access my ARC projects, I receive the following error:
System.IO.FileNotFoundException: Could not find file 'C:\Users\drnik\Documents\ARC\My Projects'.
File name: 'C:\Users\drnik\Documents\ARC\My Projects'
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)
at System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
at System.IO.Directory.CreateDirectory(String path)
at ARC.Constants.SiFuMMLbtwppk3OM0iBS(Object )
at ARC.Constants.InitFolderStructure()
at Kjj8ZKH4jYXbPvMbfQF.LqrwVgHIYq1F5tpZSTB.M9nHZsGnQI()
It seems like ARC is unable to locate the directory for my projects. I would appreciate any advice on resolving this issue so that ARC can correctly find or create the necessary project folders. Thank you!
Hi there,
This error usually means that ARC is looking for the My Projects folder in your ARC documents directory but can’t find it. Here are some steps you can try to resolve the issue:
Verify the Folder Exists
Open File Explorer and navigate to:
C:\Users\drnik\Documents\ARC
Check if a folder named My Projects exists.
If it’s missing, try creating a new folder and name it exactly My Projects.
Run ARC as Administrator
Sometimes permissions can interfere with folder creation.
Right-click on the ARC shortcut and choose Run as administrator to see if ARC can then access or create the folder.
Check Folder Permissions
Ensure that your user account has full read/write permissions in the ARC folder (C:\Users\drnik\Documents\ARC). If necessary, adjust the permissions by right-clicking the folder, selecting Properties > Security, and then ensuring your account is granted full control.
Review ARC Settings
Some versions of ARC allow you to specify the project folder location in the settings or properties.
Check if you have an option in ARC’s project settings or properties to update or confirm your My Projects folder path.
Antivirus/Software Interference
Occasionally, antivirus software or system settings might block ARC from creating folders.
Temporarily disable your antivirus (if safe to do so) or add an exception for the ARC folder to see if that resolves the error.
After completing these steps, restart ARC and try accessing your projects again.
Does this help resolve the issue on your end? If not, let me know and we can dive a bit deeper into troubleshooting. Feel free to ask more questions or provide additional details if the error persists.
For more details on project folder configurations and troubleshooting, check out our support page at Synthiam Support or explore our documentation section.
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