Asked October 1 2014

Community Question

Really hope someone can help.

I am trying to connect my EZ-B v4 to my laptop but having no luck so far. In brief, the v4 is found on my available network list, but when I click "connect" it comes up with the following...

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I run the troubleshooter and the message I get is...

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I have AVG antivirus installed and have tried to connect the v4 with AVG enabled and disabled, still no joy.

Laptop specs.
HP650 notebook, with Windows 7 home premium 64-bit, with 6GB RAM and 320GB HDD.

Please help *stress*

October 1 2014
In addition to the post above, I had a look at the windows network diagnostics.

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I also forgot to mention, I have reset the v4, and restarted the laptop too, but to no avail.
October 1 2014
Jeremie, forgive me if this is in the spec sheet, but I am posting from my phone. What protocol is the EZ-B? G, N, ac? 2.4ghz or 5ghz?

My work laptop (a fairly new HP laptop) has trouble with 2.4 ghz when there is a 5ghz signal visible. I haven't spent much time investigating it, but noticed it when I got a new 5ghz rrouter but wanted to test my 2.4ghz ghz guest network.

October 1 2014
No prob, the EZ-Bv4 WiFi is 2.402GHz to 2480GHz b/g/n.
October 1 2014
Ok, good to know Jeremie.

Funnily enough, throughout my problem solving today, one of the things I tried was updating my wireless driver, but had a message back saying it was already up to date. Now I know how to set it up now I might try connecting ad-hoc again to see if it works. I might consider a cheap wifi dongle for scripting, testing ect for the time being.

FYI for your investigation, my laptop as mentioned before is a HP650 business end notebook which is coming up to 2 years old now, and has a Ralink RT5390R 802.11b/g/n 1x1 Wi-Fi network adapter. I got to the point where all my firewalls were disabled and anti virus uninstalled as you suggested. I hope this info helps you guys and hope you manage to find a solution.

Thanks for your help.

Steve ;)
October 1 2014
Thank you very much Steve, we appreciate the info!
October 5 2014
Hi all. I have a similar challenge, except I want to stay in ad hoc mode! We want to take the bots out of the lab and onto the streets, ala Spider Dog (check out the YouTube video), so we want to control the bots without routers i.e. ad hoc.

We have 2 laptops that connect ad hoc and 3 desktops that will not. Yeah, so laptops; what's the problem? Well, we'd like to know what causes the issue so we know we could use any laptop to control the bots.

If the bot's wifi circuitry is not responding to all ad hoc requests, is there a possibility other circuitry might resolve this random issue? If it's the wifi dongle, what's a make/model that people know work that we might use as the main connection point for any laptop? I'm also wondering if there could be a problem with Windows security settings or some other configuration issue that's causing this to happen.

We taking to the streets! Any help figuring this one out will be appreciated.