Asked
— Edited
Resolved by Dunning-Kruger!
Really hope someone can help.
I am trying to connect my EZ-B v4 to my laptop but having no luck so far. In brief, the v4 is found on my available network list, but when I click "connect" it comes up with the following...
I run the troubleshooter and the message I get is...
I have AVG antivirus installed and have tried to connect the v4 with AVG enabled and disabled, still no joy.
Laptop specs. HP650 notebook, with Windows 7 home premium 64-bit, with 6GB RAM and 320GB HDD.
Please help stress
Thanks.
In addition to the post above, I had a look at the windows network diagnostics.
I also forgot to mention, I have reset the v4, and restarted the laptop too, but to no avail.
Hello @Steve.gibbs
A couple of suggestions for you:
-Try uninstalling AVG
I guess I should have started with please remove power and reinsert power to the EZ-B and try again, but I figured you probably already tried that one.
I guess I should ask how are you powering your EZ-B, and are your batteries charged?
@jeremie.
Thanks for the quick reply. I do not have an Ethernet cable connected and I don't have a wifi dongle I can use. I have just uninstalled AVG as you suggested, , restarted laptop, and reset v4, and it still will not connect.
(--ADDITION--)
I just saw your second post. Yes, I did unplug and replug power, battery is a new 7.4 LiPo, and is fully charged.
Your computer is looking for a response from an internet connection - and not allowing a single adhoc connection. Because there are millions of software applications, we do not know of all apps that could cause the problem.
Do you have a firewall installed?
Other virus scanners installed (other than AVG)?
What version of windows?
Is your computer an HP or Compaq?
I found this link that could possibly help you with setting up an adhoc connection with an HP computer: Link
Hi DJ.
Thanks for responding. Yes I do have windows firewall, the only other security feature is Windows defender, I am running Windows 7 64-bit home premium, and the laptop is deffo a HP.
Wow. I really didn't think it would be this difficult. I had a look at the link Jeremie but the instructions given are different to my systems menus. I have now tried with windows firewalls OFF, and still no luck.