
robtbldr

I just upgraded to Windows 10 and now upgrading Ez-robot is not possible. The software attempts to uninstall my old installation but tells me I have an invalid install package. I have attempted to download the installer in multiple locations and attempt to install in different directories to no avail. I have also attempted to remove the old installation with geekuninstaller, but there must be traces left in the registry somewhere. Any ideas would be greatly appreciated. Thanks.
Follow these instructions: http://www.theeldergeek.com/manually_uninstall_programs.htm
Google is your friend.
Have you followed the instructions per the link i provided? The only way a computer knows software is installed is by the registry key in the above link. I cannot vouch for the software that you are using.
Alan
Alan
These instructions are for Windows 10, but the same concept works on all Windows versions, just getting to an administrative command prompt differs by OS.
Right click on the Start button and select Command Prompt (Admin) from the menu.
In the command prompt that opens, type:
msiexec /i "C:\Users\your windows user name\Downloads\ARC.msi"
This will run the MSI with elevated privileges allowing it to over-write files and registry entries that otherwise may be locked.
replace your windows user name with your actual windows user name.
If you didn't download ARC to the default downloads directory, change the path as needed.
Alan