robtbldr
USA
Asked
— Edited
Resolved by DJ Sures!
I just upgraded to Windows 10 and now upgrading Ez-robot is not possible. The software attempts to uninstall my old installation but tells me I have an invalid install package. I have attempted to download the installer in multiple locations and attempt to install in different directories to no avail. I have also attempted to remove the old installation with geekuninstaller, but there must be traces left in the registry somewhere. Any ideas would be greatly appreciated. Thanks.
I'll still post my suggestion in a little while because it might help others. Basically it is instructions on running the installer wirh elevated system privileges. I habe found that gets past a lot of strange windows errors.
Alan
The following instructions may help others having install issues. It absolutely helps if you are on a work computer and have admin rights but your group policy prevents .MSI files from installing if not called by a setup.exe - like mine
These instructions are for Windows 10, but the same concept works on all Windows versions, just getting to an administrative command prompt differs by OS.
Right click on the Start button and select Command Prompt (Admin) from the menu.
In the command prompt that opens, type:
msiexec /i "C:\Usersyour windows user name\Downloads\ARC.msi"
This will run the MSI with elevated privileges allowing it to over-write files and registry entries that otherwise may be locked.
replace your windows user name with your actual windows user name.
If you didn't download ARC to the default downloads directory, change the path as needed.
Alan