Asked — Edited
Resolved Resolved by Antron007!

The Mobile App Freezes Up In A Please Wait Screen After An Apparent Bluetooth Co

I am using the app for the first time. I have a V3 board on my robot. No other Bluetooth devices are active.

My phone sees EZ-Robot Bluetooth and successfully pairs with it.

When I download my project from the cloud, tap the Connect window, select EZ-Robot Bluetooth on the WiFi/Bluetooth screen that appears, and tap the Connect button on that screen, the red LED on the V3 board stops blinking, indicating successful connection. But the phone screen freezes up on a "Please Wait" screen. If I try to get back to my project screen I get a message saying "EZ-Builder isn't responding. Do you want to close it?" The only choices are Wait and OK.

Any suggestions?


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#17  

To: Rich

Reply to your 2:54 PM post:

My response to Antron007 says that I used the simple project stated and that the results were the same; i.e. I'm still getting the "Please Wait" screen, even with an exceedingly simple project. so there is no reason at this point to be concerned about my larger project.

Will any Android phone run regular ARC as you seem to indicate?

By the way my phone came loaded with apps and so far it doesn't seem to have problems running any.

Reply to your 3:49 PM post:

It's good to know that the referenced Android tablets WILL run the ARC Mobile app.

#18  

To thetechguru and Richard R:

Thanks for the very useful feedback on your two phones. My son has a recent Galaxy. I will have to try it.

United Kingdom
#19  

I can only really speak for the Samsung S5 and HTC One X phones since they are the only ones I've used ARC with, both of which will connect fine and run the simple projects I've used with them (H-Bridge control, camera, EZ-B V4 info & a couple of small scripts).

While the tablets and phones I've mentioned will run ARC Mobile it may not necessarily run a large project which does a lot of fast calculations, pulling a lot of data and controlling a lot of accessories. The weight of your project will always be a factor in if it'll run on the phone/tablet. The more it needs to do the better the device needs to be.

If you plan to do anything more than run ARC I wouldn't advice the B7 though, I was disappointed in the tablet overall as, if running multiple apps it would struggle and also has low disk space and low memory which was a big issue for what I was using it for.

If I'm totally honest I would recommend the Acer W3 810 Windows 8.1 tablet. Other than the on-screen keyboard being less than ideal and the fact it's difficult to use without a mouse on a lot of applications (ARC not included since EZ-Robots have given us nice sized buttons) it's a really good Windows tablet which runs the full blown Windows version of ARC without issue, it'll happily run my Ping Roam scripts (which the newest unreleased version does a lot of calculations and pulls a lot of data from the Ping sensors and IR sensors).

Back to the problem you are having though, I would check that the EZ-B and phone are paired correctly and that both are well powered and close enough to each other with no interference before I ruled out the phone.

#20  

Further, I just tested it on my girlfriends Galaxy S4 phone and your app also works on it as well...

#21  

Thanks guys for all the info.

Rich:

I achieve a solid connection, according to the red LED on the V3 Bluetooth module. So I believe this proves pairing and a good signal (the robot and phone were quite close). Of course the phone setting data also show the pairing (and for my car Bluetooth as well).

#22  

What am I missing here folks? Bluetooth has nothing to do with this process of downloading an app from the EZ-Cloud to the Android device.

#23  

I personally think its the devices low quality. It must be loaded up slowing the performance of ARC.

#24  

@robot-doc

If you go back to the original post, the issue is that ARC for Android is locking up when he connects to his EZ-B v3, thus the discussion of BT pairing.

Alan