Asked — Edited
Resolved Resolved by Antron007!

The Mobile App Freezes Up In A Please Wait Screen After An Apparent Bluetooth Co

I am using the app for the first time. I have a V3 board on my robot. No other Bluetooth devices are active.

My phone sees EZ-Robot Bluetooth and successfully pairs with it.

When I download my project from the cloud, tap the Connect window, select EZ-Robot Bluetooth on the WiFi/Bluetooth screen that appears, and tap the Connect button on that screen, the red LED on the V3 board stops blinking, indicating successful connection. But the phone screen freezes up on a "Please Wait" screen. If I try to get back to my project screen I get a message saying "EZ-Builder isn't responding. Do you want to close it?" The only choices are Wait and OK.

Any suggestions?


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United Kingdom
#1  

What phone is it? Which version of Android? Is the project public? If not can you share it?

#2  

Chinese Android 4.2.2 phone. $50 on Everbuy but surprisingly good.

Robot is a voice-commanded glyph tracker. Not ready to go public yet.

PRO
Synthiam
#3  

Apparently not that good:)

#4  

Odds are it can't run the ARC app. It must be to weak(not enough ram) and therefore cant run the app. I know that my tablet froze a couple times but it wasn't bad. Make sure all other apps are closed. maybe restart it too. Then run ARC. If it still freezes try reinstalling the app.

PRO
Synthiam
#5  

You can share your app and I can take a look to see if there's something I can help with

#6  

Technopro,

Good answer, thanks! Do you know what the RAM requirement is? I only have 227MB max available. I will try your suggestions. I did try a very simple project with no luck.

Dick

#7  

Your ram requirements would depend on your project, I'd think.

You may try uninstalling and re-installing the app. Also, In the ARC PC program, load up your project and then re-save it. Then re-upload it to the cloud. Then re-download the project from within EZ Mobile. Then connect to the device. If it locks up again, hit your home button on your phone to get back to your phones home screen. Not sure about your phone but on most Android phones holding the home button will bring up your recent apps. You should be able to swipe away or remove the instance of EZ Mobile. Then load a new instance of EZ Mobile on your phone and try again.

I've have even simple projects lock up the first time I've used them in EZ Mobile. I believe it's my phone (Droid 4. It's about a year old so, it's a dinosaur now) so I never posted or complained about it but it happens pretty often. I'm not sure if it may be saving some of it in memory even though I ended the old instance and the combination of stored data and new data manage to make a complete "package" in the memory or if I just will it to work. But eventually it starts working.

If that don't work then, I got nothin':)

United Kingdom
#8  

The reason for asking if it was public was so we could load up the project and see what happens on connection and check out the project for anything that may be causing the issue. Without it there isn't a lot that can be done other than a whole lot of guess work.