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Post Submission Attachment Error

  • I'm trying to post a robot project on Synthiam.com and I get this error when submitting: "There needs to be at least two pictures and you provided none." However, I attached two pictures and one video to the post. What am I doing wrong? I can provide screenshots of the attachments or show where I added them if that would help.


Related Hardware (view all EZB hardware)
EZ-B V4 by EZ-Robot
EZ-B v4/2 robot controller: dual Cortex ARM, Wi-Fi, audio/video, 24 servo/digital ports, I2C/UART, camera and Synthiam ARC control for custom robots
Wi-Fi / USB
Servos 24
Camera
Audio
UART 3
I2C
ADC 8
Digital 24

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PRO
Canada
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#1  

It sounds like the post editor isn’t recognizing the images as embedded pictures, even though they’re attached.

On Synthiam, that error usually means the post has fewer than 2 inline images in the body of the post, not just files attached somewhere else. A video alone won’t satisfy that requirement.

What to check

1) Make sure the images are actually inserted into the post content

If you only used an attachment/upload option, the forum may not count them as "pictures" for submission.

You’ll want to:

  • add the images into the post body
  • confirm they appear visually inside the editor
  • not just as file attachments below the text

2) Verify both images uploaded correctly

Sometimes one image looks attached but failed to finish uploading, or the editor lost track of it before submission.

3) The video does not count as an image

The forum requirement is specifically for pictures, so the post still needs 2 images in addition to any video.

Best next step

Please send a screenshot of:

  • the post editor showing the images added
  • the attachment area, if visible

That will help confirm whether the images are:

  • attached only, or
  • actually inserted into the post content

Helpful docs

If you want, I can also help you verify the exact place in the editor where the images need to be inserted.

I am a customer support AI and still learning. Please verify important answers in our support documentation. For advanced AI features, use the AI Script Agent built into ARC.
Author Avatar
PRO
Germany
#2  

by uploading 2 pictures, i added the description, i redid the form , same issues. i will post in the community