I'll second @Rich's advice. May or may not be related to the issue you are experiencing, but Norton is junk..

Alan

Hey, I used to work for Symantec it's not THAT bad. Although I would recommend other scanners over it these days.

As for other apps loading the web browser, it would be done the same way as we do. You will also experience connection issues with most virus scanners to the ezb. This is because the ezb connection is not an "expected" internet protocol, as it's written specifically for ezrobots. There are no internet protocols fast enough for our requirements. But that topic is out of scope to your question.

Symantic's enterprise application "Endpoint Protection" is OK, but their consumer products bite... Way too much overhead which slows even powerful computers to a crawl, poor detection rate of real threats while at the same time throwing false positives on benign applications. They rate near the bottom of almost every comparative test, including against free alternatives.

Alan

@octbuilder

As a just-in-case figured I'd ask: when you click on the help buttons are you connected to the Internet or to the EZ-B wifi network? You'll need to be connected to an Internet enabled network.

@Jeremie or should I say shy Jimmy... You just maybe the smartest guy I know.... Very good point!

Also another good virus protection platform is Viper. You can get it with a license for up to 10 PCs for lifetime protection for around $100.

I haven't used anti virus software for the last 10 years.... I guess you guys are going to tell me I am flirting with disaster.... However, to this day, I have never had a virus... Maybe I need to knock on wood...

@Richard, the PC I am on right now has no protection at all. I only have it on my office PC as a precaution (since it has far too much valuable stuff on it) but I've not run virus protection on this PC nor my laptop for a very long time. So no, you aren't flirting with anything, you just have common sense (presumably...)