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Resolved Resolved by CochranRobotics!

Ezbv Not Connecting

my appolegies to ask this again.i need an answer how to figur out, if the ezbv is damaged.i bouth a new one,and set it on Engenius. withs is just recently all set up by a pc repairman. the ezbv4 will not connect to the wifi,no matter what i try. it works in AP mode ,but i dont like this way.

my pc is set to englich language. other robot connect to wifi,but not for long.am out off ideas. any pointers anyone ?thanks.


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#1  

It is possible that the PC repair guy changed your network ssid. You will need to connect the ez-b to the new network ssid if this is the case.

Otherwise, I would press the reset button and follow the client mode connection process again.

PRO
Belgium
#2  

hi i try all tree i could think off.also reset button.nothing. one doesn connect to wifi ,but connect to AP all others connect few sec then disconnect. is it possible the engenius is damaged ?

#3  

If your phone or other wifi devices can connect to your wifi, then the router is not to blame. Run me through what is happening when you press the reset button and try to connect in client mode. 1.What is said by the ez-b? 2.What is the led color? 3. What is connected to the ez-b?

PRO
Belgium
#4  

i got all the voices on ezbv,its bue blinking AP mode. reset button doesn work.am unable to connect to your internet. only the head of jd.

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#5  

Have you connected to it in so mode and tried to change the web server? It may need to be changed or reconfigured. As I said, perhaps the computer guy changed your wifi name and password? If not I would still check that the ez-b is connecting to the proper wifi.

PRO
Belgium
#6  

hi mazeHorizontech

i have an acces point Engenius where al wifi devices are on. we started from the start with a new webpage what i can see is the engenius signal dropping very fast and low. i gess that cause the disconnecting ezbv4.my provider says, two router or acces points together will cause problems anyway. now the ezbv4 dont come out the ap mode when i press reset button.

thank you for your support.

PRO
Belgium
#7  

seems i have a missing part in the ezbv4.unthinkeble

the yellow polyfuse is not there

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#8  

Your ISP doesn't know what they are talking about. This is the way that companies are setup all over the world. WiFi access points that are not a part of the router is a standard practice/best practice on many levels. It is a bit more complicated, but has been setup for you multiple times and has worked great for you. Something has changed in your environment. I can't help set it up again because I have way too much going on right now.

What I suspect is that the radio channel setting has been switched from finding an open signal to a set channel. I also suspect that someone has moved in close to you who is using the same channel, or that both your router and access point have been set to use the same channel. This is why yours was setup to find and use an open channel.

My wife goes in for a major surgery tomorrow. It is mothers day and I will be spending time with the family today and taking care of her after the surgery. If you don't have a resolution in about a week, I should have time to connect and get everything set up again. This is all dependent on what happens when I get back to work in about a week and if there are no complications with the surgery.

I do find it weird that you don't see the poly fuse though.

PRO
Belgium
#9  

so the polyfuse is no longer a part off the ezbv4?

blessing for your wife and famely tomorow.

PRO
Belgium
#10  

look no polyfuse ,amazing how they missed that. quality check ZERO for chinese.

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#11  

David C. is very wise in these matters and has great advice. I'm sure he's spot on. However have you tried turning off your firewall and antivirus software just to test to see if they may be stopping your connection? Last time your problem was the firewall settings if I remember correctly.

PRO
Belgium
#12  

hi yes i put ezbv4 in there so the firewall except and allow to run. can you say if its normal to have no polyfuse?

PRO
Belgium
#13  

seems to be a wrong bottom board ?can anyone confirm this ?

#14  

Sorry, I can't confirm anything. I know the EZB has gone through some changes. Maybe a question to Customer Support would help clear it up.

PRO
Belgium
#15  

good idea dave thanks

#16  

Does the board power up? Does it speak? Does it say " I can't connect to your network" . If it does any of those it is not a poly fuse problem, it would be a network issue. Can you find it with a tablet or cell phone?

PRO
Belgium
#17  

sorry late respons

yes board powers up and he speaks and say i cant connect to your network yes i can see and connect with iphone. on the web page it connects white color to green color flaching for few sec ,then flaching red and say am unable to connect to yout network. in that time the green goes to blue flaching. also i cant get it out ap by pressing the reset button.

#18  

Quote:

also i cant get it out ap by pressing the reset button
. Yes, pressing the button puts it in AP mode. Only going to its web site when it is in AP mode and giving it the SSID and Password of your network will put it in client mode.

Alan

PRO
Belgium
#19  

sorry late respons alan.was looking for feather for seromo nao. the ssid is the mack adres ezbv ? or engenius.

#20  

Ssid is your network name (from the Engenius). The Engenius needs to know the MAC address of the EZ-B since you have MAC address filtering turned on.

Did I understand you saying that all of your EZ-B's now connect and then instantly disconnect? If so, that sounds like the MAC filtering on the Engenius is messed up. Since you just had your PC guy fix it up and are having issues again, maybe it is broken.

I would wait until Dave C has time to help again. He'll be able to help you figure it out.

Alan

PRO
Belgium
#21  

yes i try all 3 ssid and pasword not one connects blue led keeps flaching. 1white 2 green 3 red 4 back to blue. the mack filtering is not on,i try that to,but then nothing happens. i need a quick answer on the polyfuse ,if that normal or not. am get a dilivery tomorow from robots4all ez parts. if i had an answer from the polyfuse i could call them and hope they send a new, ezbv with my order. other robots connects few sec and disconnect.

PRO
Belgium
#22  

i need quick answer on the polyfuse,is this normal or not. other robots connects few sec then disconnect. the new ezbv doesn come out the ap mode it keeps flaching blue. when i connect 1 white 2 green 3 red 4 blue again. starting from web page ap mode.

#23  

I have 4 EZB's and they all have the fuse. However the newest is about a year old. Tomorrow is Monday for EZ Robot and the start of the work week. Someone there should answer your question soon. Have you started a Warranty ticket yet?

PRO
Belgium
#24  

i just was sending them an mail.i was hoping to get an answer . so i could give them this link from topic. i bouth this ezbv4 here in belgium robots4all.be they gonna send tomorow an order i did.i was hoping to get a new ezbv4, with my order.

#25  

Im failing to understand the correlation between the missing poly fuse and the not connecting to your network. If it is powering on its not a fusing issue. My guess is that ez robot has made a design change and is now relying on the power base fuse rather than the redundant poly fuse. Hopefully someone from ez will chime in.

PRO
Belgium
#26  

also i notest the temp from the ezbv4 is higher then normal some 26.15 i just revieve mail i get a new one,hope it goes well. itry to connect the nao on engenius and that went perfect. ezbv4 board is total diff then normal,if you see the pic original dj and mine.

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PRO
Belgium
#27  

the problem was missing polyfuse.jason confirmed this.

thanks all for responding

new ezbv is in the mail

#28  

fantastic, I am glad that the issue was identified. makes ya wonder how they missed it but people are people :)

PRO
Belgium
#29  

jstarne

i was amaze to see no polyfuse.i cant believe that this is not on purpose , done.avery firm has many quality controls with devices to check there, produckts.before leaving the factory.i could understand a missing screw. but these boards are made by automatic robots.yep sombody got drunk that day.

#30  

It is very strange that it would work in AP mode but not Client with no polyfuse. I am surprised that it worked at all.

I guess we'll see when you get the replacement if you still need help with client mode.

Alan

PRO
Belgium
#31  

hi alan

i now perfect how to connect an ezbv ,special with an iphone its very easy. i was amaze not to get it out ap mode.and i must say in ap mode i didn disconnect ones.and also long time playing to.do the temp was higher then normal 26.18 . wel tomorow i get big box with lot of ez parts.and i need to order some by jason soon to.another thing ,my nao has not on engenius and he connected perfect. there is no chedule on the engenius.but i had a great time in ap mode,and i now how to connect that one too,good practise.

PRO
Belgium
#32  

jason confirmed that it normal ,the new ezbv4 has no polyfuse. still the blue led starts blinking first.so i think you guys has to , check this out.seems another approuch is needed. to set it up.

#33  

When you get the replacement let us know if you still can't connect and one of us will help you figure it out. If David is too busy working on EZ-AI, I'll be able to free up some time within a week or two to Skype with you, and I'll make notes on your network so we won't have to go through this again.

Alan

PRO
Belgium
#34  

hi alan

i have allreddy the new one.i made notes too.in the mean im gonna call, my pc guy to look at it.not that i dont want to skype with you.but averybody is doing there stuff.withs is also importent.just set my nao for sale,it also dont connect due, aldebaran move on with the versions v5.0.double bummer .maybe i can make a video .

PRO
Belgium
#36  

kamaroman68

you can contact me,click my icon pic you see my adres. remember that you can use the nao only in choreograph, no downloads,you have to make all motion yourself. there is no support for nao v3.3

#37  

OK. When the PC guy gets it working, have him give you step by step notes, with SSID and Password you need to add to the EZ-B. I suspect that your Engenious may be having a problem since things that were working have stopped, and this is the second time in just a few weeks.

Alan

PRO
Belgium
#38  

i had to renew my hardrive.from the destop.sinds then nothing. i think maybe i bin hacked.

PRO
Belgium
#39  

its connected to wifi.i found a manuel same as my engenius. there where a few errors that i corrected with the manuel step by step. 1 default pasword is admin changed that averybody knows that. 2 capital letter in EnGenius the g was not capital 3 in the tutorial dj says not to change AP settings,its set to channel 1, and i put it on 11 like on engenius 4 is still a problem,in the manuel says something about speed set to 100% i can go to much less 29.i think thats why ezbv4 disconnects 5 two places where set to private and had to be set to public. i was very pleased to hear i have sucsesfull connected to your network

EnGenius manuel