antguru
USA
Asked
— Edited
ok all was working fine with ARC until i decided to upgrade to 12 26 version. down loaded ok then tried to run firmware update program. failure program reported io exception and no com ports are visable in pull down. ARC has no problem displaying corect com port just firmware utility. bluetooth device com port is correct. help as i am locked out now since my pc is one version newer then control pcb.
Reboot your computer. Sounds like a windows related issue.
Rebooting the computer does not help. I have attached the error message and the image of the file directory. Please help as I am still locked out from using EZB. The PC has the latest software, but the controller is one verison behind. I do not know how to go back to the old verison or solve this problem. PLEASE HELP!
I dont know if this will help but this is what I would try. -Uninstall EZ-B software.
-Run windows update and make sure any optional .net stuff is downloaded. (restart if necessary)
-Install EZ-B
-Make sure bluetooth is recognizing and connects to EZ-B
-Run firmware update
:/ You probably already tried that.
GL
-Troy
That error message says you have 2011.12.05.00 and not the most current version. Something has confused your windows installation. I agree with Glick in that you will need to uninstall - reboot - reinstall
I can't explain why. If I could, I would have written windows, and it would be much more reliable
Success! Back building robots! I had to manually clean the registry then reload EZB Thanks for tips
hi i have the problem that I can not update firmware I've uninstalled the builder with cc clean cleans up the registry rebooted pc builder reinstalled but still the same problem
after 4 hours still updating ..... see picture what is the problem I do not understand it help
ARC says firmware version 12 stress
bluetooth reinstalled and now works! confused but Sharp IR Radar not working? mad