
Steve1DH
Canada
Asked
— Edited

So I've got my EZ-B v4. It works in AP mode and connects to my network in Client mode. So far so good. When I scan in ARC , the EZ-B gets located, but it disconnects and requires a firmware update. No problem I thought.
When I get into the firmware update I see that it will only connect to the EZ-B in AP mode, so I reset the EZ-B to be in AP mode and I connect in the firmware, but I get an error. (screen shot below)
I thought I would rule out an issue with my laptop so I installed ARC on my son's laptop and tried all of the above actions and got the same error.
I hope I'm just missing something and it's an easy fix.
@DJ I have attached a zip of the logs just in case they are needed. Logs.zip
When I scan in ARC the only address that it picks up is 192.168.0.112 (on both my laptop and my son's). I even unplugged the wireless blue ray player and turned the WiFi off on my phone. So right now there are only three wireless devices running on my network, my laptop, my son's and the EZ-B v4 (green light is flashing).
Put the URL 192.168.0.112 in to your web browser (or click here). What comes up?
When I use the scan tool it also picks up my router. I assume the scan tool scans for a specific open port or something similar which other devices may also have, therefore making it seem like it's found an EZ-B V4 when the reality is it hasn't.
The device on the IP address not being an EZ-B didn't cross my mind however I have just double checked what DJ has said and can confirm that when I use my router IP it gives the same error message and info about a firmware upgrade.
Oh Brother, my printer that is. blush My wired printer is the only IP ARC is picking up in the scan. I shut it (printer) down an re-scanned. Nothing.... I reset EZ-B to IP mode and went into the setup page and reconnected the EZ-B to my network with the printer off. EZ-B connected to my network, but scan is not detecting it. confused
Ha, your printer! That's too funny. I just sat down to see if I can find a way to prevent the ARC Scan from finding other devices. I have an idea - and the test was successful. The scanner used to detect our audio amplifier at the office. The new scanner no longer detects it.
I think we have success.
Does your router list wireless clients connected to it?
It may be an issue similar to what Dave is battling with in as much that the DHCP server of your router isn't correctly assigning the EZ-B with an IP. This can be due to many things.
Most commonly it is the MAC filtering. Make sure that if it is enabled that your EZ-B is in the allow list.
The EZ-B will think it's connected to a network if your router assigns a 169.x.x.x IP address due to router settings (and even sometimes poor routers - my brothers does this if more than a handful of devices are connected on the WiFi)
There are some similarities between your and my problems. One of my EZB's will say it's connected to my network but a scan will not show it's IP address (other times it will). It will however show up in my routers Client list (other times it wont). It's like the router is screwing with me and only acknowledging the other EZB's when it wants to.
However ARC will always connect to the first EZB and I've never gotten that firmware update message.
I've moved my router within a few feet of my EZB's exploring signal strength as a possible cause and still had the problem. I have no idea what's happening here. I've got a new router arriving tomorrow. I'll see if that helps.
Also In my router my MAC Filter is off along with my firewall trying to eliminate any possible problems, Didn't help.
@DJ said in a previous post that he had success keeping his EZB from connecting to outer devices. Not sure what he meant or what that means to us. confused
@Dave, I think he was talking about the devices the wifi scanner in ARC will recognize. I know certain companies own ranges of MAC IDs. I can't remember the numbers but for example, all D-Link Routers will have a MAC that starts with the same first few digits. Maybe they googled a bunch and make an exclusion list. Or maybe, they added some type of signature to the EZB V4s broadcast that EZBuild will recognize.
I think ARC v2014.05.29.00 may be on it's way and hopefully DJ will add some of the details to the Release Notes.
@Dave, ARC's scanner will look for specific things when scanning the range of IPs. Currently what it looks for can be found on other devices (my router, Steve's printer, DJs audio amplifier), what DJ is saying is that he has found a way of stopping those false detections.
What it means to us? Less confusion like Steve originally had in this topic.