Looks like it can't find the cloud, which isn't surprising since if you look at the wifi you aren't connected properly.

It indicates the problem is with your wifi not ARC.

ah ok i check thanks

the wifi works. i can go on the internet.
you have idea where to look? *blush*

If your connected to the internet it should work now...

no still desame

In the image you posted you have an error with your wifi connection indicated by the orange star, Windows should tell you what the problem is if you check your network settings.

you will require a connection to the internet to use the cloud service.

i gess its ok now.i install it as admin.