If the EZ-B v4 is in "Client Mode", the error you are receiving is because you are connecting to the incorrect IP Address of the EZ-B v4. In Client Mode, you must "scan" to find your EZ-B v4. Please follow the LEARN section of this website to learn how to use Client Mode. I recommend not using Client Mode until you fully understand how to use the EZ-B v4 - or you have followed the detailed LEARN Section of this website.

If the EZ-B v4 is in "AP Mode", the error you are receiving is because you are not connected to the EZ-B Wi-Fi Network. The ARC software is confused because the IP Address that you are attempting to connect to is actually your router. This is because you are not connected to the EZ-B v4, and instead connected to the Wi-Fi router for your network.

Please follow the instructions on the Learn section of the website. You can access the Learn section by pressing the Learn button at the top menu of this website. The step-by-step tutorials will help you understand how to...

1. reset the ez-b to default settings

2. load ARC

3. connect your PC to the EZ-B v4 over Wi-Fi

4. connect to ARC to EZ-B v4

Those are the steps you need to execute - please use the Learn section to access the tutorials which will help you connect to your EZ-B v4.

If you do not change the settings and use the EZ-B v4 in default Access Point mode, that will be the easiest. Start with the easiest and most basic configuration before attempting complicated Infrastructure Wi-Fi connectivity.

Thank you, DJ, and everyone sending comments. I have Windows 7 and a PC hard wired to a router (versus laptop/PC with a wireless adaptor - which is what I should be using it sounds like). I followed Learn guides (very helpful) and tried changing IP of my router to no avail. Should I just buy a laptop or wireless adaptor for my PC? Would this be an easier route?

In order to initially connect to your ezb4 when it is in WP mode (comes from the factory this way) you will need a PC with wifi... Later, once you get the EZB4 in client mode (part of your network) you will be able to connect to it with any PC on your network whether it be "wired" or "wireless"....

If you have any WiFi device with a web browser (Android or iPad) you can connect it to your EZ-B in AP mode, and then connect the web browser to http://192.168.1.1 and you can then configure the EZ-B to connect to your network. After that, you will be able to connect from your wired PC through your wireless router.

See Rich's tutorial here https://synthiam.com/Community/Questions/5593 for how to configure the EZ-B to your network.

If you have no WiFi devices and no friends with one that could come visit, then you can probably get a cheap USB connected WiFi card for you PC and use it for this set up and if you ever need to factory reset the EZ-B.

Alan

Thanks. What's interesting is that I had connected with my iPad successfully and changed the EZB4 mode to Client and scanned for its new IP and Builder connected initially but then disconnected. I understand Client mode can be more finicky / challenging

Once you have it connected to your router in client mode, log onto your router and assign the IP address it assigned to the EZ-B permanently to the EZ-B's MAC address. Then you don't need to have ARC search, you just tell it the address, and everyone who has done this says that the connections have been rock solid (I don't have my V4 yet, so can't speak from experience, but I have done this with other devices with similar concerns and it has always been a good solution for me).

Alan

Hi @boutonce,

If you'd like via adhoc (direct connection) I would definitely investigate a WiFi USB adapter, some can be found for about $10 at places like amazon or adafruit.

Otherwise, just like Alan mentioned, client mode is another viable option.

I had tried logging into my router and assigning IP to MAC of ezb4 and still wouldn't stay connected. Maybe it's my router, although it's new. Or I missed something else.