Asked — Edited

Curious! How Long To Ship The Kit?

Hello everyone, My name is PJ. I am currently a sr in college, majoring in computer engineering and biomedical engineering. I always wanted to get into robotics but as you all know money for college students is pretty much scarce. For the past 6 months I have been searching the net for a way to implement what I have been learning in school to the real world, and what a better way to do that than robotics. I am a fairly decent programmer with C, C#, C++ and Java, mostly Java. I order my EZ-B starter kit on the 31st of march, just curious on exactly how long it will take to ship. I know you guys are a small start up, not trying to rush thing. I'm like a kid at a candy store, anxious to start building stuffs. Already got my EZ-b softwares install, load it with codes, robosapien pre-wire......all i'm missing is the EZ-B. ]

User-inserted image


ARC Pro

Upgrade to ARC Pro

Synthiam ARC Pro is a new tool that will help unleash your creativity with programming robots in just seconds!

#1  

Friday, 5 April 2013

Hello P.J. !

I too got caught in the Wait for EZ-B from China for my first one.

When we ordered our Second & Third EZ-B's we used the Local USA Texas Distributor.

Yesterday was a GREAT DAY for Phoenix Washington High School Robotics Car Wash !

We raised enough money to purchase One EZ-Robot Personal Robotics Complete Kit with EZ-B V3 Robot Controller from : http://www.aprohobbies.com/ezrobot-controller-personal-robotic-complete-p-540.html

Price: $169.00

Local Texas Distributor A Pro Hobbies

Best Wishes From Phoenix,

[email protected], 602-246-1246(H)

PRO
Synthiam
#2  

Awesome! Looks like you'll fit right in with the EZ-SDK:D

The ship time is usually 3-4 days... however, i'm not certain if there is a delay due to stock of some components. We have been getting lots of orders lately and we keep running out of parts:) It's a good problem to have, but not great for shipping times!

When you click on ORDERS what does your status say?

PRO
Synthiam
#4  

it won't be much loner. I wish I had an answer for you. If you use the Contact Us, someone will return your question. Although, Alan who handles the Contact Us will be on vacation from Wednesday 10th till the 16th.

#5  

Sorry to use the forum this way DJ but.... I am waiting for a reply from Alan already 2 weeks! And now you say he is going on vacation.... I am worried.

PRO
Synthiam
#6  

Compilots, check your junk mail folder. Also, what day did you send a message. Alan has never missed a message - it's his full time job to reply. What you have experienced is an email issue.

If you can tell me what day you send a message, I can look and see if it's been handled yet.

#7  

Sorry DJ, it is not an email issue. I use gmail, I check my spam folder daily and I have also sent reminders to Alan.... NO REPLY. I sent an email (reply) on the 21st March and on 1st April I sent a reminder. I expected a reply on an email I sent on the 16th of March but to make sure I do get a reply I sent the 2 email above.

PRO
Synthiam
#8  

Sorry, it is an email issue. We were not having any emails even get into peoples spam folders over the past few weeks. We recently had to redo our DNS and add TXT SPF and _domainkey entries for our email. It was missing before and weren't even getting to gmail. I can assure you he will get back to you:)

however, he's way behind due to no one receiving our emails because we have been blocked for a few weeks:(