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System Exception Error

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Version: 2024.06.22.00

I encountered the following error message while using Synthiam ARC:

System.Exception: Speech synthesis is not supported due to an invalid operating system or missing device
   at EZ_B.SpeechSynth.StartListening()
   at ARC.Scripting.Forms.FormWaitForSpeech.OrfC5q7cmKB(Object, EventArgs)
   at System.Windows.Forms.Form.OnLoad(EventArgs e)
   at System.Windows.Forms.Form.OnCreateControl()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WmShowWindow(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

How can I resolve this error?

Related Hardware EZ-InMoov Robot Head
Related Controls Speech Synthesis Settings Microphone Speech Synthesis

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#1  

The error message you're encountering suggests that the speech synthesis functionality is not supported due to an invalid operating system or a missing device. Here are some steps you can take to resolve this issue:

1. Verify Operating System Compatibility

Ensure that your operating system is compatible with Synthiam ARC. The software is designed to work on Windows operating systems. If you are using a different OS, you may need to switch to a compatible version of Windows.

2. Check for Missing Devices

Ensure that all necessary hardware components, such as the EZ-B v4 controller and the microphone, are properly connected and recognized by your computer.

3. Update Drivers and Software

Make sure that all drivers for your hardware components are up to date. Additionally, ensure that you are using the latest version of Synthiam ARC. You can download the latest version from the Synthiam website.

4. Configure Audio Input and Output Devices

Ensure that your audio input (microphone) and output (speakers) devices are correctly configured in Windows. Follow these steps:

  1. Open Sound Settings:

    • Right-click on the speaker icon in the system tray.
    • Select "Open Sound settings."

  2. Set Default Devices:

    • Ensure that the correct microphone is set as the default input device.
    • Ensure that the correct speakers are set as the default output device.

  3. Test Devices:

    • Test the microphone and speakers to ensure they are working correctly.

5. Reconfigure Speech Synthesis Settings

Reconfigure the Speech Synthesis Settings in ARC to ensure they are correctly set up:

  1. Open ARC:

    • Launch Synthiam ARC.

  2. Add Speech Synthesis Settings:

    • Go to Project > Add Skill > Audio > Speech Synthesis Settings.

  3. Configure Settings:

    • Select the appropriate voice, emphasis, rate, and volume.
    • Apply any desired effects.

6. Reinstall Synthiam ARC

If the issue persists, try reinstalling Synthiam ARC:

  1. Uninstall ARC:

    • Go to Control Panel > Programs > Uninstall a program.
    • Find Synthiam ARC and uninstall it.

  2. Reinstall ARC:

    • Download the latest version from the Synthiam website.
    • Install the software and restart your computer.

7. Check for Windows Updates

Ensure that your Windows operating system is up to date:

  1. Open Windows Update:

    • Go to Settings > Update & Security > Windows Update.

  2. Check for Updates:

    • Click on "Check for updates" and install any available updates.

8. Verify .NET Framework

Ensure that the .NET Framework is installed and up to date:

  1. Open Control Panel:

    • Go to Control Panel > Programs > Turn Windows features on or off.

  2. Check .NET Framework:

    • Ensure that the .NET Framework is enabled.

Additional Resources

If you continue to experience issues, please provide more details about your setup, including the operating system version, ARC version, and any other relevant information. This will help in diagnosing the problem further.


I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
#2   — Edited

I'm not the support crew here and don't know what all the returned info means. However one clue I'd start with is the first line that states:

Quote:

Speech Speech synthesis not supported due to an invalid operating system or missing device
What Operating system are you using and if it's Windows you should be using a recent version to be able to use all the features ARC offers. In the help section they mention Windows 7 as being sketchy to be able to run ARC. I wouldn't trust anything older then WIN 10 myself.

With that said ARC will not run in anything other then Windows.

The error message also says you may have a missing device and can't run the Speech synthesis. Is your microphone and sound section set up properly and working in Windows?

Good luck in your search and work trying to fix this.

EDIT: Athena answered while I was writing my answer. That answer sounds much better. LOL.

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