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Program robots using technologies created from industry experts. ARC is our free-to-use robot programming software that makes features like vision recognition, navigation and artificial intelligence easy.

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Canada
Asked
Resolved Resolved by DJ Sures!

Where Do I Download The Software

Where can I find EZ-Builder?

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Canada
#1  
Hello
Where can I find the basic user manual for this board?
Canada
#31  
I NEVER see iotiny, even on my phone app "Fing".


Windows IP Configuration

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
IPv4 Address. . . . . . . . . . . : 192.168.0.151
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.{21D3F865-C272-47F8-A3B6-8C1CC81B40E6}

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.{A6A48E9C-629E-43A9-86AD-86090D5E8A0C}

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
PRO
Synthiam
#32  
So the iotiny has a flashing blue led but you don’t see it in the wifi network list?
Canada
#33  
Correct.
And Fing (my best tool)  does not see him.
PRO
Synthiam
#34  
Well this is a first! The blue led flashing is caused by an event in the wifi driver. So if there is a hardware failure with a broken antenna internally, that’s about all I can think of. 

At least the network is setup for ya - so you’ll be good to go when it’s replaced with a new one
Canada
#35  
Thanks DJ for all your efforts.  Much appreciated.

FYI, I was surprised when I rec'd this board yesterday; it was in an ordinary plastic bag. That is NOT how sensitive electronics is packaged.

Regards
Marty
PRO
Synthiam
#36   — Edited
Maybe let the manufacturer (EZ-Robot) know. They have a Contact Us on their website:)

here is a link to the manufacturers website for the iotiny product: www.ez-robot.com
PRO
Canada
#37  
Hi @MartyK,

When we started shipping the IoTiny they were always in Anti-static bags. I will check with our manufacturer to see if they stopped using them. I do believe there are clear bags coated with staticide these days but I will need to double-check if those are the type they are using.
PRO
USA
#38  
Hi Jeremie, nice to see you.

Ez-Robot has great customer service, never failed me, please let Dylan know again.

My IoTinys are is plastic bags, don't know if they are Anti-static bags....

I would like to know also.

Thanks

EzAng
PRO
Canada
#40  
Thank you for the feedback Gentlemen,

I'll look into it and get back to you when I find out what's going on.
Canada
#41  
This board refuses to communicate.  Looks like I've wasted my time and money.
PRO
USA
#42  
My boards never work if the Anti - virus is on, I have to shut it off, try this
Canada
#44  
EzAng: anti-virus software does not block viewing APs on your network.

This is the first and last EZ-Robot product I waste my time on.
PRO
Synthiam
#45  
There’s a number of other and more affordable controllers you can use for Synthiam ARC software. Have you seen the esp32? It’s wifi enabled and only a few dollars. Also there’s an esp32cam as well which has a camera on it. 

Check out the supporter Synthiam products here: https://synthiam.com/Support/Hardware/Hardware-Overview

as for ezrobot, maybe let them know about the trouble you’re having. If it is not showing up in the wifi list, sounds defective. You can find ezrobot website at www.ez-robot.com. See what they say about the product if it’s defective or not.
#46   — Edited
We need a lot more information if you want help figuring it out. This is not the support site for the hardware, but enough of us use it we can probably help. 

Let's start with network.  If you are only on WiFi, do you see the ez-b's network?
PRO
Synthiam
#47   — Edited
Merged both threads together. Looks like the poster should be contacting ezrobot at www.ez-robot.com for a defective product
Canada
#48  
DJ:  I'm getting help from Dylan Beesley.
So yes, we can close this thread.
Canada
#50  
Not resolved, just continuing with EZ-Robot.
Thanks to all.
MartyK