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Synthiam
#1  

The avatar jd robot skill is crashing arc? Is there a popup error message? The third party robot skill may have a problem that needs to be addressed by the author. You will need to provide information about the error first.

is there a popup with an error message?

#2  

The author has updated the robot skill to fix the issue. Please restart ARC with an internet connection, and you will be prompted to upgrade the robot skill.