Asked
— Edited

What do we do if the red and black wires are not there?
We are trying to put our Roli together and do not have the red and black wires that are discussed in step 3.
What can we do to get them. I understand that they should come out at the same place the green, blue, purple, white and black wires came out, but they aren't there.
What @DaveSchulpius was pointing about your other servo cables (the 3 pin cables with the white, white, black wires) be careful with those - like Dave said it looks like a couple of those are reversed connected in the picture.
P.S. @DaveSchulpius - the Red and Black wire is from the Roli h-bridge the directions indicate a red and black wire should come out for power along with the multi color pins for controls. My guess was they might be down in the body.
Look into the hole of the wires and see if the red/black is visible. Its an option to take it apart with a Philips screwdriver to see - but I understand if it’s easier to simply work with our customer support for warranty (depending on when it was purchased and if it’s used etc).
We’ll get you up and running either way
For reference to others (and Justin was right). There’s a red and black wire combo that powers the hbridge of Roli. The tutorial explains how to connect the red and black wires of Roli’s hbridge to the EZ-B. The hbridge requires power from the ARC through those two wires. For more info, here’s a short tutorial on connecting the wires: http://www.ez-robot.com/Tutorials/Lesson/44
Find out more with the robot program. This video was copied from: http://www.ez-robot.com/Tutorials/Lesson/63?courseId=3
I am reluctant to try and open the base to look for the wires. Could you direct me on how to do this?
Opening Roli and H-bridge setup
Also, thanks to those who noticed our other wires were backward.