The ezb has a little hole on the top, use a pen to press the button in that hole while the robot is powered to reset it back to default settings..

Thanks!

Now For some reason even though the camera does work.. i can't even get the robot to do the first move in the tutorial. Stand up from sit.. any thoughts?

I'm going to take a guess, did you connect to the jd via the ip address?

is the ip in the space marked yellow the same as your camera ip?

Please follow the tutorials

When you load the software, it prompts for tutorials. it's very important that you take the time to follow the tutorials everything you will need is in the tutorials. If you have told ARC to stop displaying the tutorial window when it loads, then simply push the LEARN menu item from the website.

We put a lot of effort into the tutorials. If followed and read, you will be a robot expert.

For resetting the ezb, here is the tutorial that would have helped you: https://synthiam.com/Tutorials/Lesson/16

Setting into client mode is skipping ahead of the tutorials. Perhaps follow the tutorials and get your robot working first.

If you insist on jumping ahead of tutorials, there are client mode tutorials to help you.

I realize the profile didn't show we had completed the tutorials.. but we had read them.. just not marked them as complete.. all except the battery charging one.... we were/are at the point where we are connecting,,, and that is where we are having problems.

The servo started smoking when we hit the stand up from sit as it says to do in the connecting section

We were following instructions in ARC as we can;t be connected to the internet at the same time as the robot... Today We connected.. it made the connected noise then we went to the next lesson of hitting project then configure to fine tune it.. the lesson says "When JD is first connected, he will move into the calibration mode. Stand up JD on a flat surface."

It makes a noise like it connected but does not go into mode.. and nothing we do in ARC seems to show any response on the robot .. except we can see the camera, and it does say connected.

I agree your tutorials are great and we have been using them... its just not working right.

Thanks for the help in advance.

@B_frozen... Is the LED on your JD's ezb solid or flashing? If it is flashing blue or green you may be connected to your PC or network, but you are not connected to ARC yet... Once connected to ARC only then will you be able to control him...

also just an update .. the battery charger does not work either... is there some way to exchange this one?: it seems like it is totally defective.

Richard, thanks it is blue .. and shows connected. thanks again for the attempts to help.