where do your pc put the downloads? and also see previous downloads are unblocked from other program. can you unzip it whit for excample winzip and download to c;/ make there a folder, before doing anything els.

Nomad, I don't really understand. There is no need to unzip the download because it it just an .MSI installer file. It is not a zip file that needs to be extracted. My Windows 7 installation saves downloads to the "Downloads" directory by default. Are you saying I should save it to the C drive?

on you c; (your name) make a new folder gif it a name so you can find it back. after that reboot pc,this will make the folder useble .

download a new copie ARC and save in the folder you just made. i will make a pic in a moment.

reboot after making a new folder.averything you put in that folldergets auto your name.

Alexs, I don't want to insult him, but I think Nomad is barking up wrong tree here. I have never had ti do any of the things he is recommending to get anything to install.

Is your computer a personal computer, or do you connect to a corporate network that could be applying group policies? I have to take some extra steps to install any MSI file on my work laptop due to group policies.

If you want to set up a time that is good for you, we can set up a TeamViewer screen sharing session, give me temporary control of your PC, and I can try to determine what is wrong.

Email me at [email protected] to set up a time. I can be free pretty much any time today (nees to go to thw hardware and grocery srore, but timing is flexible) , or after 8pm ET Monday - Wednesday this week.

Alan

am not insulted,glad someone chimm in.love to see whats the problem.

I'd keep an eye on Alan when he's in your computer mucking around. He seems like a shady character to me. He knows way too much about this sort of thing for my comfort level.

Haha, Don't go scaring the new people off Dave

For the record, Dave wasn't being serious and I can vouch for the safety of Alan having remote access.

I think Alan may be right with the whole group policy thing. I remember you mentioned you wanted to control a Roomba from school, is it at school you are getting this problem?

If you do give Alan the keys to your computer... make sure you delete all "those" pictures you have on there.... you know the ones I am talking about....