jp15sil24
- I have a question about the ARC robot skill "DepthSensor."
I was looking for the Kinect Body Control skill but couldn't find it. After some research, I saw that it has been replaced by the DepthSensor robot skill in ARC. I attempted to download the DepthSensor skill, but ARC produced the following error when loading the plugin:
Timestamp: 2026-04-23 15:00:30 UTC
ARC Version: 2026.04.16.01
OS Version: Microsoft Windows NT 10.0.26200.0
Base Directory: C:\Program Files (x86)\Synthiam Inc\ARC by Synthiam\
=== Message Information ===
Unable to load one or more of the requested plugin types.
Update ARC and this plugin from the Synthiam website, then restart your PC and launch ARC.
If an update is available, ARC will prompt you at startup.
If the issue persists, report it on the Community Forum and include this error text.
Error:
System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
at System.Reflection.RuntimeModule.GetTypes(RuntimeModule module)
at System.Reflection.RuntimeModule.GetTypes()
at System.Reflection.Assembly.GetTypes()
at ARC.FormAddControl.VmiJVDQC7f7LxJjUoe4a(Object )
at ARC.FormAddControl.sL05JNDV45(String )
Loader exceptions:
System.IO.FileLoadException
Could not load file or assembly 'EZ-Builder, Version=2015.8.9.0, Culture=neutral, PublicKeyToken=c3a3457c97d352d9' or one of its dependencies. General Exception (Exception from HRESULT: 0x80131500)
The drivers for my depth camera/Kinect were installed correctly (I did not get any errors during installation). I haven't modified ARC settings or other plugins.
Do you have any ideas about what might be causing this, or what additional information (for example, whether the camera is connected directly to the PC or through an EZB, or logs) I should provide?
Related Hardware (view all EZB hardware)
Related Robot Skills (view all robot skills)

The error is very specific:
That means the DepthSensor plugin is still expecting an old legacy ARC/EZ-Builder assembly and is failing during load. So this is not likely a Kinect driver problem.
What this usually means
Most likely causes
The DepthSensor skill is outdated
Missing/incorrect plugin dependency
EZ-Builder, Version=2015.8.9.0Plugin installed from an old cached copy
What to try first
1) Update ARC
Make sure you’re on the latest ARC version: https://synthiam.com/Products/ARC
2) Remove the skill and reinstall it
If ARC is holding a stale skill list, this can help:
C:\ProgramData\ARC\AvailablePluginsList.txtMore on syncing robot skills: https://synthiam.com/Support/ARC-Overview/robot-skills/Syncing-and-Updating-Robot-Skills
Important note about the Kinect/DepthSensor skill
That skill page looks like it may be historical/legacy content, and the plugin itself may no longer be maintained for current ARC compatibility. If that’s the case, the load error is expected unless the plugin has been updated.
If you want to build or modernize something similar in ARC, the better path is to create a new robot skill: https://synthiam.com/Support/Create-Robot-Skill/Overview
What information would help confirm this
If you want, send:
C:\ProgramData\ARC\plugins\...My best guess
This is most likely a plugin compatibility issue, not a camera driver issue.
If you’d like, I can help you verify whether the DepthSensor skill is legacy-only, and I can also suggest a modern ARC-friendly alternative depending on which Kinect model you’re using:
Which one are you using?
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
Kinect for Xbox 360 / Kinect v1 (model 1414)
Thanks - Kinect for Xbox 360 / Kinect v1 (1414) is the classic Kinect that the old DepthSensor plugin was designed around, so the hardware choice makes sense.
The key issue is still the same: the error shows the plugin is trying to load:
That strongly suggests the DepthSensor plugin is legacy and not compatible with the current ARC runtime unless it has been rebuilt for the newer framework.
What this means
Your Kinect drivers can be perfectly fine, but ARC is failing before the skill can initialize the camera because the plugin dependency is missing.
So this is most likely one of these:
What to try
1) Refresh ARC’s skill cache
Close ARC completely, then delete:
Then relaunch ARC and try adding the skill again from:
Project > Add Robot Skill
This forces ARC to download a fresh skills list.
More info: https://synthiam.com/Support/ARC-Overview/robot-skills/Syncing-and-Updating-Robot-Skills
2) Reinstall ARC / update to latest
Make sure you’re on the latest ARC build: https://synthiam.com/Products/ARC
3) Check whether the skill is actually legacy-only
If the skill still throws the same
EZ-Builder,Version=2015.8.9.0error after a clean cache refresh, then the plugin itself likely needs to be recompiled for ARC.Best path forward
Since the old Kinect Body Control skill appears to have been replaced by DepthSensor, but DepthSensor is failing to load in current ARC, the practical next step may be to create a modern replacement skill or script workflow in ARC using the Kinect SDK and ARC’s plugin system:
https://synthiam.com/Support/Create-Robot-Skill/Overview
A couple of questions
C:\ProgramData\ARC\plugins\, do you see a DepthSensor folder with older files/timestamps?If you want, I can help you check whether this specific plugin is legacy-only or walk you through a modern ARC-friendly workaround for Kinect v1 skeletal tracking.
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.