This is mainly aimed at DJ, unless anyone else can help.
So I put this up as a bug report but it maybe an iOS or Android restriction. Anyway, here goes.
On the mobile interface running on an iPhone 7 Plus (iOS 11.2.5) , I’ve added a button for camera snapshot. After I took the very first photo, my phone asks for permission to access my iOS photo app. Once expected, I noticed photos were not being saved on my camera roll. I closed the iPhones photo app, took another snapshot... and it saved it to the camera roll.
So in a nutshell, what I’ve noticed is that if the iPhones photo app is running in the background, the snapshot ControlCommand will not save photos. Closing the iPhones photo app then taking a snapshot will then save that shot to the camera roll. I then have to close the photo app again to save other snapshots. Same thing happens on an iPad too.
So just wanted to ask, is this a possible ARC bug, or is it an iOS restriction (haven’t tried it on an Android device?
Thanks.
just try it.and its like you say.dont save foto's on ipad. i gess there is no folder from ez mobil on your ios
i just tested with skype cause there is a folder from skype in your foto's when taking a pic you can save ,and it shows in folder skype.
This is NOT a bug. This is the way iOS and mobile operating systems work. There is no such thing as "running in the background". An app that "runs in the background" is actually a different app than the one you're referring to. ARC does not have a background app.
Its not a BUG then... that’s cool . As long as I know. Like I said, I wasn’t sure if it was a bug or the phone’s operating system which I was clear about from the start but I thought it was best to ask Just in case.
Just to be clear, Ill try explaining again. I said running in background as that’s what a lot of people call it... a prime example of this can be found in this link which took less than 10 seconds to find...
https://www.cnet.com/news/apple-exec-closing-background-apps-on-your-iphone-wont-help-battery-life/
Although I know that’s not an accurate statement, recently used apps in the iPhone multitasker are apps that are in a suspended state, or a kind of standby mode which is what I meant. Also, I never said ARC had a background app and don’t know why that was even mentioned. So, it’s the iOS photo app I am talking about (circled below)...
To take a photo from the ARC mobile interface, and for it to save to my iPhones camera roll, I have to force close the photo app from the iPhones multitasker (double tapping the home button, then swiping the photo app up to close it)...
It’s only then I can use the mobile interface to take a snapshot and have it save to the iPhones camera roll. With the photo app in suspended in the iPhone’s multitasker, snapshots will WILL NOT SAVE. I hope that made things clearer.
There is only one way to save a photo into the album, and that's with Apple's operating system calls. If you experience an issue with the photo album, there's nothing ez-robot would be able to help you with. This would be an Apple support question - specifically since their operating system has been receiving significant scrutiny, as you're aware, in the media with bugs and problems. This may be one of them.
This is not a bug with ez-robot.
I also doubt that photos has a background app, as i don't see it in the list of Settings -> General -> Background App Refresh
Nor does ARC have a Background App Refresh app.
apple only provides support for devices only,not for apps. i gess the problem is you cant make a ( new folder ) like on pc.
Nomad, that is not a problem because it is not a feature provided by ARC mobile. ARC does not advertise a feature of storing images in custom photo albums. ARC stores images in the main photo album, such as the camera, facebook, etc..
atleast steve can save it in the end.