topolino
USA
Asked
— Edited
I've received my EZ Dev Kit. The camera doesn't seem to work and customer service asked me to post my problem here in case anybody is able to help me. The only configuration setting I see is the camera's IP, which I set to the same IP as the EZ controller. The camera led shines steady blue. But when I click Start there is no image and an error is shown in ARC: 9/27/2014 1:29 PM - error camera: System.ArgumentException: Parameter is not valid. at System.Drawing.Bitmap..ctor(Stream stream) at EZ_B.EZBv4Video. (Byte[] ) at EZ_B.EZBv4Video. () Please advise: is the camera faulty or am I doing something wrong?
Thank you for any suggestions!
How is your ezb connected to ARC AP or Client mode?... The steady blue light on the camera is a good thing... that means it is getting power....
What version of ARC are you using? the latest is 12.20.00?
when you add the video device ip it should look somthing like this..
EZB://192.168.1.177 the .177 should be different for your network
Also make sure you don't have a defective cable.. like in the following post..
Cable Link twisted
More importantly, can you control everything else?
I would make sure your connected to your ez-b. Then see if wiggling the cable gets it to work(bad solder joint detection).
Then try refreshing the camera list.
Thank you for the suggestions. I've now updated my software to the latest version and reseated cables and connectors. The cable doesn't have twists in it. All other sensors and motors are working, but not the camera.
I connect directly to the EZB wireless network (I wish EZB would be able to connect to my wireless network, but that is not working well for me, when I follow the instructions to do that, sometimes it can't connect, at other times it connects but loses the connection later). Anyways, connecting directly to the EZB wireless network using the default setting (EZB:://192.168.1.1) seems to work reliably.
The camera sadly is still not working and the software is still showing the same exception. I don't think it's a software problem because ARC can show the stream from the built-in laptop camera just fine, so my guess is the camera may be faulty? Or could it be the controller?
One last step is to uninstall the EZB software then re-install it and then perform the camera test again.
@topoline Just to be clear, you are using the same IP address for your camera as you are for your ezb (EZB:://192.168.1.1)? If not, make sure they are the same...